Microsoft Word Microsoft PowerPoint and Microsoft Excel
Yu Miaomiao
Hong Kong
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Sales Purchasing Officer
Jiangxi Microelectronics
Shenzhen
10.2021 - 02.2024
- Observed product innovations, competitor activity, and market conditions to adjust account sales approach.
- Analyzed delivery and market systems to assess future and present material availability.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Participated in contract negotiations with suppliers, achieving favorable terms for the organization.
Customer Service Staff Member
Dragon Guard Security
Hong Kong
07.2019 - 08.2021
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Met customer call guidelines for service levels, handle time and productivity.
- Initiated proactive outreach to potential clients, leading to increased business opportunities and revenue generation.
Education
Yi Jin Diploma -
Hong Kong Institude of Technology
Sham Shui Po 11.2022 - 05.2023
F6 -
KWUN TONG LUTHERAN EVENING SCHOOL
KWUN TONG 09.2017 - 09.2019
Skills
Technical understanding
undefinedSoftware
Timeline
Yi Jin Diploma -
Hong Kong Institude of Technology
11.2022 - 05.2023
Sales Purchasing Officer
Jiangxi Microelectronics
10.2021 - 02.2024
Customer Service Staff Member
Dragon Guard Security
07.2019 - 08.2021
F6 -
KWUN TONG LUTHERAN EVENING SCHOOL
09.2017 - 09.2019
Similar Profiles
Tianwei HuTianwei Hu
Financial Accounting Intern at Jiangxi Construction Engineering Group Co.,Ltd.Financial Accounting Intern at Jiangxi Construction Engineering Group Co.,Ltd.
Yuqiao SongYuqiao Song
Behaviour Therapy Assistant at JIANGXI PROVINCIAL PEOPLE'S HOSPITALBehaviour Therapy Assistant at JIANGXI PROVINCIAL PEOPLE'S HOSPITAL
Jiawei ChenJiawei Chen
Market Operations at Jiangxi Shangliantong Network Technology Co., LtdMarket Operations at Jiangxi Shangliantong Network Technology Co., Ltd