Yotaro Murakami

Dining Waiter, Kitchen Assistant, Relevant

Japanese Restaurant

07.2023 - Current

Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
Managed dining room operations, including seating arrangements and table turnover efficiency.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Trained new waitstaff on menu knowledge, service standards, and proper procedures.
Handled cash transactions and maintained accurate billing for guests.
Provided support to management during large events by coordinating table settings, seating arrangements, and overall dining room preparation.
Managed multiple tables simultaneously, prioritizing tasks effectively to provide seamless service.
Pushed, pulled and transported large loads and objects.
Lifted and carried heavy materials.
Loaded dishes, glasses and tableware into dishwashing machines.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Provided backup support to other staff members during busy periods or staff shortages.
Processed orders and sent to kitchen employees for preparation.
Communicated with kitchen staff to enable accurate food preparation.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Demonstrated flexibility in work schedule availability when required to cover shifts during peak business hours or staff absences.
Facilitated teamwork among waitstaff members by assisting coworkers when needed during busy periods or staffing shortages.
Assisted in training 10 new staff members, improving team efficiency.
Supported 7 different branches during staff shortages, helping maintain smooth operations.