WONG KA WAI YOBE

• Assisted all passengers with loading and unloading luggage, demonstrating excellent customer service skills.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Providing well conversation and excellent driving service to all customers

• Successfully translated the director's vision into high-quality productions, ensuring client satisfaction and repeat business.
• Set ambitious sales goals, forecasting annual sales quotas and achieving 70% growth in sales volume.
• Demonstrated strong client relationship management skills, leading to 100% client satisfaction.
• Managed artist management and facilitated foreign artist visa applications.

• Monitored sales performance and customer feedback, identifying areas for improvement and implementing strategies that led to 50% revenue growth.
• Conducted ongoing market research to identify new business opportunities and maintain a competitive edge.
• Fostered a collaborative work environment, working effectively with colleagues to ensure optimal productivity.

• Implemented industry best practices, resulting in greater success and improved business outcomes.
• Collaborated effectively with cross-functional teams, consistently achieving project goals within timelines.
• Managed the creative budget to optimize resources and deliver cost-effective solutions.
• Provided excellent customer service by promptly and expertly addressing all customer queries.

• Successfully maintained a safe working environment and ensured adherence to company guidelines.
• Collaborated with teams to achieve project success and consistently met safety objectives.

• Implemented visual display strategies that resulted in a 20% increase in sales.
• Developed and executed customer retention initiatives, leading to an 150% improvement in customer retention rates.

Completed all the requirements for the award of
• Advanced Diploma in Business (Conference & Event Management)
• Professional Certificate in Conference & Event Management