Summary
Overview
Work History
Education
Skills
Current Package
Timeline
Generic

Yiu Nam Heung

A Professional IT Salesperson With Broad Experience In HKSAR Government

Summary

Analytical, strategic-thinking and meticulous sales professional with over 10 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions.

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Enterprise Account Executive, Growth

MongoDB
07.2024 - Current

· HKSAR Government / Public Sector focused

· Proactively prospect, identify, qualify and develop a sales pipeline

· Close business to meet and exceed monthly, quarterly, and annual bookings objectives

· Build strong and effective relationships, resulting in growth opportunities

· Formulating and executing a sales strategy within public sector, resulting in revenue growth and new customer acquisition

· Solid understanding and knowledge of HKSAR

government procurement processes, budgeting cycles and decision-making structures

· Work closely with the Professional Services team to achieve customer satisfaction

· Early & proactive engagement on turnkey projects and focused accounts

· Monitor HKSAR Government buying trends, market landscape and competitor actions

Enterprise Account Manager, Public Sector & Health

Hitachi Vantara
12.2023 - 07.2024

· Manage all HKSAR B/Ds, Authority, Semi- government and healthcare sector to introduce Hitachi Vantara intelligence and to enlarge the existing install base.

· Solid understanding and knowledge of HKSAR

government procurement processes, budgeting cycles and decision-making structures

· Develop a territory plan to maximize the value of the accounts and to build and nurture client relationships

· Understand business priorities and the reliance on technology to achieve desired results

· Providing sales support to Hitachi Vantara strategic partners on GITP, QPS, DPA and Open Tender etc.

· Early & proactive engagement on turnkey projects and focused accounts

· Monitor HKSAR Government buying trends, market landscape and competitor actions to adjust strategies and achieve sales goals.

· Forecasting weekly, monthly, and quarterly business revenue with accuracy

Sales Manager, Public Sector

Cisco Systems (Hong Kong) Limited
05.2022 - 12.2023

· Manage all HKSAR B/Ds, Authority and Semi- government to introduce Cisco new solutions and to retain and enlarge the existing install base.

· Solution selling skill and high-touch CXO engagement.

· Formulate a strategic territory plan to align with company directions and growth the business.

· Providing sales and marketing supports to Cisco strategic partners on GITP, SOA, QPS, DPA and Open Tender etc.

· Early & proactive engagement on turnkey projects and focused accounts

· Monitor HKSAR Government buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

· Forecasting weekly, monthly, and quarterly business revenue with accuracy

· FY23 2nd Half Sales Quota Achievement >120%

Senior Sales Manager

Global Technology Integrator Limited
01.2021 - 04.2022

· SOA, QPS & Open Tender focused, Government team

· Identified opportunities for growth within HKSAR Government territory and collaborated with sales teams to reach sales goal.

· Developed value-added solutions and approaches by leveraging trends in Hong Kong Smart City Blueprint

· Obtained pricing deals, negotiated contracts and

solidified beneficial agreements with vendors and partners.

· Produced contracts, reports and proposals for clients.

· Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

· Formulated and presented innovative strategies to managements and customers to build foundation for successful sales plans.

· FY21 Full Year Sales Quota Achievement >140%

Senior Account Manager

Global Technology Integrator Limited
09.2019 - 12.2020

· SOA & QPS focused, Government team.

· Obtain pricing deals, negotiated contracts and solidified beneficial agreements with vendors and partners.

· Improve account management by predicting potential competitive threats and outlining proactive solutions.

· Develop and maintain a trusted relationship with new/existing customer, connect with key executives and stakeholders.

· Passionate towards sales, dedicate to achieve personal sales target.

· Deliver sales presentations and pitches to clients, upper management.

· FY20 Full Year Sales Quota Achievement >100%

Senior Account Manager

Fujitsu Hong Kong Limited
09.2018 - 07.2019

· QPS focused, Government team.

· Provide professional selling & advice on one-stop IT solutions, including but not limited to hardware, software, infrastructures and solutions, to our existing and new potential customers in government sector.

· Work closely with internal teams, such as pre-sales and delivery team to identify new business opportunities to achieve sales targets and business results.

· Develop professional sales strategies to maintain

long-term customer relationships.

· Proactively visit customers and conduct strategic account review.

· Stay current with latest developments in marketplace and competitor activities.

· Develop positive working relationship with partners to build business

Senior Account Manager

Global Technology Integrator Limited
01.2018 - 07.2018

· SOA & QPS focused, Government team.

· Obtain pricing deals, negotiated contracts and solidified beneficial agreements with vendors and partners.

· Improve account management by predicting potential competitive threats and outlining proactive solutions.

· Develop and maintain a trusted relationship with new/existing customer, connect with key executives and stakeholders.

· Passionate towards sales, dedicate to achieve personal sales target.

· Deliver sales presentations and pitches to clients, upper management.

· Research emerging industry trends, new applications, concepts and procedures for updating clients.

Account Manager

Global Technology Integrator Limited
08.2016 - 12.2017

· SOA focused, Government team.

· Sell GTI's core products and services and maintain a good relationship with value partners.

· Prepare written presentation, proposal and quotation etc

· Identify potential growth areas, and new account development to ensure ongoing business opportunities.

· Maintain customer profile and establish a good customer relationship.

· Develop sales leads and identifying customer requirements.

· Submit sales forecast/sales plan, etc.

· FY17 NetApp Outstanding Sales Manager

· FY17 Full Year Sales Quota Achievement >130%

Associate Account Consultant

Fuji Xerox (Hong Kong) Limited
04.2015 - 07.2016

· Government & Education team

· Analyze and define customer requirements and advise best solution to meet their needs.

· Analyze customer business needs, provide consultancy, propose integrated solutions, and liaise with internal and external parties on project implementation.

· Responsible for preparation of proposal, proof of concept and demonstration

· To achieve sales targets as well as revenue targets

· Group retention & penetration

Senior Account Executive

Fuji Xerox (Hong Kong) Limited
04.2014 - 03.2015

· Government & Education team

· To grow the assigned enterprise customers and identify new business opportunities to achieve revenue targets and business results.

· Participate directly in the sales process by making in-depth presentations and live demonstrations.

· Maintain and build long-term relationship with customers.

· Strong sales instincts with strategic consultative skill and committed towards sales target achievement.

· Provide after-sales services to ensure customer satisfaction.

· FY14 Full Year Sales Quota Achievement >100%

Account Executive

Fuji Xerox (Hong Kong) Limited
09.2012 - 03.2014

· Government & Education team

· To achieve sales targets as well as revenue targets

· New business development

· Built and strengthened relationships with new and existing accounts to drive revenue growth.

· Stay up-to-date on changing industry and product standards and trends related to accounts.

· Provide after-sales service to ensure customer satisfaction.

· FY13 Full Year Sales Quota Achievement >110%

Senior Account Executive

PCCW (Media) Limited
01.2010 - 08.2012

· Sell integrated advertising solutions to achieve sales goals.

· Managing and developing existing and new accounts to maximize the revenue.

· Provide one-stop-shop advertising solutions to help customers achieve their business objectives, including prospecting, proposal preparation, contract closing and provision of after-sales services

Education

Associate of Arts - Applied Sociology

City University of Hong Kong
09.2007 - 06.2010

Skills

    Performance tracking and evaluations

    Business growth and retention

    Direct sales techniques

    Rapport and relationship building

    Strategic account of HKSAR Government development

    Account management

    Direct sales

    Vendor management

    New Business Development

    Goals and performance

Current Package

Base Salary: HKD $ 815,000

On-target Annual Commission: HKD $ 815,000

Restricted Stock Unit (RSU) : USD $72,000 (25% per year, 4 years in total)

Timeline

Enterprise Account Executive, Growth

MongoDB
07.2024 - Current

Enterprise Account Manager, Public Sector & Health

Hitachi Vantara
12.2023 - 07.2024

Sales Manager, Public Sector

Cisco Systems (Hong Kong) Limited
05.2022 - 12.2023

Senior Sales Manager

Global Technology Integrator Limited
01.2021 - 04.2022

Senior Account Manager

Global Technology Integrator Limited
09.2019 - 12.2020

Senior Account Manager

Fujitsu Hong Kong Limited
09.2018 - 07.2019

Senior Account Manager

Global Technology Integrator Limited
01.2018 - 07.2018

Account Manager

Global Technology Integrator Limited
08.2016 - 12.2017

Associate Account Consultant

Fuji Xerox (Hong Kong) Limited
04.2015 - 07.2016

Senior Account Executive

Fuji Xerox (Hong Kong) Limited
04.2014 - 03.2015

Account Executive

Fuji Xerox (Hong Kong) Limited
09.2012 - 03.2014

Senior Account Executive

PCCW (Media) Limited
01.2010 - 08.2012

Associate of Arts - Applied Sociology

City University of Hong Kong
09.2007 - 06.2010
Yiu Nam Heung A Professional IT Salesperson With Broad Experience In HKSAR Government