Yip Hak Keung Kenny

* Overall manage the operations of the repair and maintenance centre.
* Provide an clean , ideal working and business environment for employee and customers .
* Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
* Implemented workshop policies and procedures to remain compliant with corporate guidelines.

* Kept accurate accounting & customers service records.

* Managed inventory control, cash control.

* Establish strong parts supplier and partnership relationships to complete customer vehicle repairs in a timely manner to ensure customer satisfaction.
* Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
* Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
* Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
* Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
* Encourage employees to take continuing education courses to improve work efficiency and skills to keep pace with the times .

* Inspect damaged or malfunction vehicles to determine the nature and extent of repairs needed to develop shop orders

* Coordinate maintenance and dispatch activities to insure maximum availability of repairing equipment.
* Monitor the daily operations of the workshop to ensure smooth transition vehicle maintenance.
* Prepare reports on various aspects of vehicle maintenance and repairing activities

* Provide guidelines to subordinates by explaining and interpreting
blueprints, technical directives, and guide pertaining to specific repair and maintenance tasks, and give instruction on specific repairs as needed.
* Provide on-the-job training in crafts skills & working in safety, etc., and assures that needed tools equipment, parts, and materials
are available .

* Draft work procedures and technical guides for the front line staff to carry out their work.

* Assist senior technician to train junior mechanics and apprentices and review their performance.
* Prepare reports on various aspects of automotive repair and
maintenance.

* Discuss vehicle defects or faults with customers and recommend possible solution.

* Provide quotation for the cost of repairs.

* Determine type of mechanical defect through extensive analysis.
* Dismantle the engine or any other mechanical part where there is a defect.
* Fix the defects and recondition, rebuild, repair or replace vehicle faulty parts.

* engine & Automatic transmission overhauling & rebuild .
* Undertake maintenance checks on vehicles to ensure appropriate
correction of repair and maintenance performed.
* Tune and adjust vehicles fuel system & suspension .

* Carry out yearly check and Certificate of Roadworthiness checks.

* Undertake maintenance checks on vehicles as per the programmed scheduled

* Identify type and extent of mechanical defect.
* Provide of vehicle repairing service including fuel system inspection, brake system checking, emission checking & engine tuning , Suspension maintenance , Automatic transmission maintenance & Air Conditioning maintenance .
* Dismantle the engine or any other mechanical part where there is a defect and resolve the defect problems.
* Recondition, rebuild, repair or replace faulty parts.
* Prepare documents for what repairs need to be made.
* Assist supervisor to prepare quotation for the cost of repairs.

* Assist supervisor to negotiate with suppliers in purchasing repair spares and maintain the inventory level to ensure sufficient maintenance
spares for repairing.
* Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.

* Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.

* Observed senior mechanics completing major repairs.

* Train on the use and characteristic of materials.
* Train on the general application of hand and machine tools through daily maintenance activities.
* On the job practices on internal combustion engine and fuel systems maintenance & trouble shooting , braking systems , suspension , engine & transmission maintenance & overhauling , Air conditioning trouble shooting & repair works , electrical trouble shooting & solution .
* Hands-on practical training in the aspects of inspecting, diagnosing and repairing automobiles.

* Understand work practices with new and used models of automobiles.
* On the job training and practices of execution of automotive service
shop procedures.

* Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.

* Took assessments to prove knowledge base and skills under the Motor Vehicle Apprenticeship training scheme of HK Labour Dept .

* Completed the apprenticeship training assessment and obtain a certificate of qualification .