Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ying Tung Lee

English Language & Literature
Hong Kong

Summary

Proactive Receptionist with a proven track record at ZhuoYuan (Well In F&B Consultancy Limited), excelling in customer relations and office management. Demonstrated expertise in data entry and effective communication, significantly enhancing client satisfaction. Skilled in resolving complaints and streamlining client communication processes, contributing to a positive and efficient office environment. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

2
2
years of professional experience

Work History

Receptionist

ZhuoYuan (Well In F&B Consultancy Limited)
06.2022 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or text messages.

Education

Bachelor of Arts - English Language And Literature

The Hang Seng University of Hong Kong
HK
08.2024

Skills

Data Entry

Timeline

Receptionist

ZhuoYuan (Well In F&B Consultancy Limited)
06.2022 - 07.2024

Bachelor of Arts - English Language And Literature

The Hang Seng University of Hong Kong
Ying Tung LeeEnglish Language & Literature