Summary
Work History
Education
Skills
Software - Videoediting
Heading
Languages
Timeline
Generic

Ying Tai Chan

Sheung Wan,HCW

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Work History

Sales Manager

PARK HOTEL HONG KONG
8 2017 - Current
  • Perform to achieve targets with profitable occupancy and revenue for the hotels
  • Used to handle India & Jewish Markets and Jewelry Industry and now mainly focus on the Long Staying segment
  • Build and maintains strong relationship with established clientele and constantly assist to design and seasonal offer to corporate clients
  • Develop and execute a strategic sales plan to increase banquet and meeting room bookings, resulting in significant revenue growth, while also conducting site inspections and providing clients with recommendations on venue layout, catering, and other logistics arrangements.
  • Filming videos for hotel to during festive days or for propaganda purpose
  • Conduct sales trip to overseas to explore new business.

Sales Manager

HOTEL PANORAMA BY RHOMBUS
03.2013 - 08.2017
  • Perform to achieve targets with profitable revenue for the hotels
  • Plan and conducts regular sales calls to corporate accounts and Sales Blitz within assigned industries and areas
  • Arrange site inspections and entertainments at hotel for major and potential clientele Builds and maintains strong relationship with established clientele and constantly Handle Japanese, Korea and India accounts
  • Explore opportunities from MICE business
  • Conduct sales trip to overseas to explore new business and maintain good relationship with existing accounts
  • Attends major trade shows, promotional events on behalf of the hotel
  • Remarks : March 2013 - April 2015 title as Assistant Sales Manager

Assistant Sales Manager

MINI HOTEL
06.2012 - 01.2013
  • Perform to achieve targets in sales, profit and occupancy rate for the hotels
  • Assist the Director in soliciting, developing and maintaining database of all contacts in different industry sectors
  • Expand customer base by cold calling and follow up on referrals
  • Establish daily sales call plan and prepare sales call report to Director
  • Design seasonal promotion offer to boost sales and organize events inviting existing.

Account Manager

REGAL ORIENTAL HOTEL
07.2011 - 03.2012
  • Handled travel agent accounts mainly at the group segment and ran daily group chart
  • Maintains good relations with travel agent.

Assistant Sales Manager

PANDA HOTEL
03.2008 - 07.2011
  • Handled all Japanese accounts
  • Acquired sales in MICE and Event business
  • Created excel charts and consolidated reports for computing sales figures.

Senior Front Desk Receptionist

PANDA HOTEL
07.2001 - 03.2008
  • Handled Front Desk operations such as Guest check-in and check-out, Groups Handling.

Relations Officer

THE FOUR SEASONS REGENT HOTEL
10.1995 - 04.2000
  • Front of House Guest Relations Handling
  • Complaints Handling and Front Office Operations

Education

Bachelor of Business Administration -

The University of Management and Technology
03.2012 - 05.2015

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Kong Baptist University
12.1996 - 05.1997

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Vocation Training Council
06.1995 - 05.1996

High School Diploma - undefined

Wai Kiu College
09.1991 - 05.1995

Skills

Proficient in utilizing Vision for Micros-Fidelio, Opera, Microsoft Excel Words and Powerpoint

Software - Videoediting

Very Good

Heading

Ying Tai (Kim) Chan, Tuen Mun, (852) 9124-3475, kimjohan23@hotmail.com

Languages

Cantonese
Native language
English
Advanced
C1
Japanese
Limited Working

Timeline

Sales Manager

HOTEL PANORAMA BY RHOMBUS
03.2013 - 08.2017

Assistant Sales Manager

MINI HOTEL
06.2012 - 01.2013

Bachelor of Business Administration -

The University of Management and Technology
03.2012 - 05.2015

Account Manager

REGAL ORIENTAL HOTEL
07.2011 - 03.2012

Assistant Sales Manager

PANDA HOTEL
03.2008 - 07.2011

Senior Front Desk Receptionist

PANDA HOTEL
07.2001 - 03.2008

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Kong Baptist University
12.1996 - 05.1997

Relations Officer

THE FOUR SEASONS REGENT HOTEL
10.1995 - 04.2000

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Vocation Training Council
06.1995 - 05.1996

High School Diploma - undefined

Wai Kiu College
09.1991 - 05.1995

Sales Manager

PARK HOTEL HONG KONG
8 2017 - Current

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Ying Tai Chan