Yim Kam Joe Mak
Senior Facilities Administrator
Hong Kong
Summary
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 15 years of Trading / Buying Office experience.
Administrative professional with strong organizational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Administration Officer
Viva Voce Speech and Drama Studio
07.2024 - 08.2025
- Assisted in scheduling and coordinating studio classes and events.
- Maintained and organized student records and enrollment data.
- Supported communication between instructors, students, and parents.
- Managed supply inventory and ordered materials as needed.
- Coordinated marketing efforts for studio programs and events.
- Implemented office procedures to enhance operational efficiency.
- Contributed to creating a welcoming environment for students and families.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Managed team petty cash, purchase orders and account transactions.
Senior Facilities Administrator
Lidl & Kaufland Asia Pte. Limited
03.2024 - 04.2024
- Supported daily administrative functions to enhance operational efficiency.
- Assisted in inventory management and record-keeping for accurate stock levels.
- Coordinated scheduling and communication among team members and departments.
- Streamlined document processing to improve workflow and reduce errors.
Adminn Executive
Kaufland Hong Kong Limited
03.2008 - 02.2024
- Analyzed operational processes to identify areas for improvement.
- Collaborated with cross-functional teams to streamline project workflows.
- Assisted in developing strategic plans to enhance organizational efficiency.
- Managed schedules and coordinated meetings to optimize resource allocation.
- Prepared reports and presentations for executive-level review.
- Supported budget management by tracking expenses and forecasting needs.
- Facilitated communication between departments to ensure project alignment.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Interviewed, recruited and trained new onboarding candidates.
Sales (Owner)
Pandora Box
09.2007 - 02.2008
- Developed and implemented operational strategies to enhance business efficiency.
- Managed financial planning and budgeting processes to ensure profitability.
- Oversaw customer relationship management systems to improve client satisfaction.
- Trained and mentored staff to foster a high-performing team environment.
Junior Clerk
Wing Lung Insurance Co. Ltd
06.2006 - 08.2007
- Processed and organized incoming documents to ensure efficient workflow.
- Maintained accurate records using company-specific software systems.
- Assisted in data entry tasks to support operational efficiency.
- Coordinated with team members to facilitate timely completion of projects.
Receptionist
Kinghold (Hong Kong) Limited
07.2005 - 04.2006
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated appointment schedules, optimizing front office workflow and enhancing service delivery.
- Responded promptly to inquiries via phone and email, maintaining high standards of customer service.
- Maintained accurate records of client interactions and transactions, supporting efficient office management.
Education
No Degree - Multimedia
UNISOFT EDUCATION CENTRE
04.2001 -
High School Diploma -
The HKTA Ching Chung Secondary School
Kwun Tong 04.2001 -
Skills
Administrative support
Timeline
Administration Officer
Viva Voce Speech and Drama Studio
07.2024 - 08.2025
Senior Facilities Administrator
Lidl & Kaufland Asia Pte. Limited
03.2024 - 04.2024
Adminn Executive
Kaufland Hong Kong Limited
03.2008 - 02.2024
Sales (Owner)
Pandora Box
09.2007 - 02.2008
Junior Clerk
Wing Lung Insurance Co. Ltd
06.2006 - 08.2007
Receptionist
Kinghold (Hong Kong) Limited
07.2005 - 04.2006
No Degree - Multimedia
UNISOFT EDUCATION CENTRE
04.2001 -
High School Diploma -
The HKTA Ching Chung Secondary School
04.2001 -