Jessica (Yi-chieh) Lee
Burnaby
Summary
- Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
- Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Support Worker
Burnaby Association for Community Inclusion
2023.11 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Facilitated access to community resources for clients, improving their quality of life and independence.
Caregiver
Home Instead
2022.07 - 2024.01
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- strong experience with dementia clients
Receptionist
Bisou Hair Salon
2022.05 - 2023.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
Registered Nurse
Taipei Hospital, Ministry health and Welfare
2020.09 - 2021.11
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Education
Postgraduate Certificate - Health Care Practice Management
Sterling College
British Columbia01.2024
Bachelor of Science - Nursing
Chang Jung Christian University
Taiwan06.2018
Skills
- Infection Control Procedures
- Individualized support
- Patient-focused care
- Elderly Care
- Organization skills
- Time Management
Certification
- Registered Nurse in Taiwan
- Intro to Gender Diversity- Expanded
- Food Safe Level 1
- First aid & CPR
Timeline
Community Support Worker
Burnaby Association for Community Inclusion
2023.11 - Current
Caregiver
Home Instead
2022.07 - 2024.01
Receptionist
Bisou Hair Salon
2022.05 - 2023.03
Registered Nurse
Taipei Hospital, Ministry health and Welfare
2020.09 - 2021.11
Postgraduate Certificate - Health Care Practice Management
Sterling College
Bachelor of Science - Nursing
Chang Jung Christian University
- Registered Nurse in Taiwan
- Intro to Gender Diversity- Expanded
- Food Safe Level 1
- First aid & CPR
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