Yeung Yau Ki
Web Development Cloud Services Networking,
Tin Shui Wai
Summary
Highly motivated and quick learner with interest in cloud engineering and development. Experienced in collaborating effectively with teams. Seeking opportunities to contribute to projects and learn.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Technical Support Executive (Part Time)
Hong Kong Broadband
09.2022 - 09.2023
Network Services and Project Management
- Collaborated with teams to deliver comprehensive network services to customers.
- Configured switches and access points to establish and optimize network connectivity.
- Conducted troubleshooting activities both remotely and on-site to identify and resolve network issues promptly.
Customer Service Executive
HKT Services
04.2022 - 07.2022
- Provided excellent customer service by actively listening to customers, understanding their needs, and offering appropriate solutions.
Education
Higher Diploma - Cloud And Data Centre Administration
Hong Kong Insititute of Vocational Education (LWL)
04.2001 -
Skills
GitHub
undefinedCertification
AWS Certified Solutions Architect - Associate
Timeline
AWS Certified Solutions Architect - Associate
03-2024
Cisco Certified Network Associate
07-2023
Technical Support Executive (Part Time)
Hong Kong Broadband
09.2022 - 09.2023
Customer Service Executive
HKT Services
04.2022 - 07.2022
Higher Diploma - Cloud And Data Centre Administration
Hong Kong Insititute of Vocational Education (LWL)
04.2001 -
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