Yee Man Tholl
Brooklyn
Summary
Dedicated and compassionate substitute paraprofessional with a passion for supporting student learning and development. Now seeking a full-time position to contribute consistently to the academic success and well-being of students while supporting the goals of the educational institution.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
NYC Department Of Education
04.2024 - Current
- Provide one-on-one or small group assistance to students with diverse learners, including those with special needs.
- Offer encouragement, empathy, and emotional support to students facing academic or personal challenges.
- Monitor students' progress, effectively communicating observations to teaching staff.
- Follow school policies, procedures, and guidelines regarding student safety, confidentiality, and professional conduct.
Billing Specialist
Core Compliance Resources LLC
01.2023 - 04.2024
- Used data entry skills to accurately document and input 100 clients' statements.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Reduced errors in financial records by conducting regular audits of billed accounts.
Stay at Home Mom
Self-employed
11.2010 - 01.2023
- Successfully raised a child in an immersive bilingual environment, fostering proficiency in both English and Cantonese from an early age.
- Provided personalized academic support to enhance the child's performance in specific coursework areas, resulting in noticeable academic improvement.
- Dedicated volunteer in various school events, actively participating in PTA fundraising initiatives and organizing classroom holiday celebrations to support the school community.
Sales Associate
The Peak Towers Ltd & The Peak Tramways Co. Ltd.
01.2006 - 10.2010
- Supported the sales & marketing team in the Historical Gallery Opening press conference (Nov 2006).
- Assisted filming of local & overseas medias including Discovery Channel (USA), NHK (Japan) with more than 10 requests on average per month.
- Communicated with clients over various platforms including phone, email , web portal and chat to ensure customers received satisfactory and quality service.
Cultural Representative
Hong Kong Disneyland
01.2005 - 01.2006
- Received training in Florida's Walt Disney World in preparation for the grand opening of Hong Kong Disneyland (Jan 2005 to June 2005).
- Addressed customer concerns and resolved issues effectively.
Education
BBA - Industrial Relations
The University of Sydney
BBA - Marketing
Hong Kong Baptist University
06.2004
Skills
- Teacher Support and Collaboration
- Small Group and Individual Assistance
- Special Education Support
- Behavior Management
- Social Skills Development
- Caring and Empathetic Demeanor
- Positive Attitude
- Computer and Microsoft Office Skills
Certification
- NYS Teaching Assistant Certificate- Level 1 - In progress
Languages
- Chinese (Cantonese)- Native
- Chinese (Mandarin)- Fluent
- English-Fluent
Timeline
Substitute Paraprofessional
NYC Department Of Education
04.2024 - Current
Billing Specialist
Core Compliance Resources LLC
01.2023 - 04.2024
Stay at Home Mom
Self-employed
11.2010 - 01.2023
Sales Associate
The Peak Towers Ltd & The Peak Tramways Co. Ltd.
01.2006 - 10.2010
Cultural Representative
Hong Kong Disneyland
01.2005 - 01.2006
BBA - Industrial Relations
The University of Sydney
BBA - Marketing
Hong Kong Baptist University
Similar Profiles
Heather NelsonHeather Nelson
Substitute Teacher at NYC Department of EducationSubstitute Teacher at NYC Department of Education
David BussDavid Buss
Certified Substitute Teacher, NYC at NYC Department of EducationCertified Substitute Teacher, NYC at NYC Department of Education
Michael PatalanoMichael Patalano
Substitute Teacher at NYC Department of EducationSubstitute Teacher at NYC Department of Education