Yan Yan Christina CHU
Returned From Melbourne Since Feb 2021 After 10 Years Of Stay. Ventured Into The Field Of Education Since 2021, Working As A Teaching Assistant , Administrative Assistant And Vice Executive Officer.
Tsuen Wan
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Vice Executive Officer (行政事務副主任)
Y.O.T Chan Wong Suk Fong Memorial Secondary School
08.2022 - Current
- Assist in school procurement, including quotation and tenders, as well as attending meetings of the IMC and preparing relevant documents
- Follow up on and coordinate school projects and minor repairs, including ER/MR
- Support non-teaching staff management and work allocation
- Coordinate school facility and venue reservations
- Draft meeting minutes such as crisis management meeting
- Handling of routine school administrative matters
Teaching Assistant 教學助理 (English)
Hong Kong Baptist Convention Primary School
09.2021 - 08.2022
- Helping Teachers with lesson preparation, including collecting materials and setting up equipment
- Assistant of NETs, supervising students in class, between classes and during recreation periods
- Tracking attendance, grading assignments and calculating grades
- Assisting students with special learning requirements, including disabilities or English as second language students
- Attending faculty meetings and parent conferences
- Observing school,class rules and regulations
Front Desk Receptionist
Winston Apartments Docklands (Melbourne)
01.2019 - 01.2021
- Answer phone calls from external customers & in house guests by following standard dialogue manner
- Arrange housekeeping duty to maintain room cleanliness
- Providing check in and check out procedure
- Develop reservation sales on third party website and telephone sales
- Payment processing and build up good relationship with existing long staying in house guests
Travel Specialist
Grand Continental Vacations (Melbourne)
01.2016 - 10.2018
- Manage and design regular inbound tour series from Asia agencies
- Handling international flight arrangement for customers
- Communicate with Australian locals and suppliers for tours matters
- Handling complaints from customers and maintain relationship with land tour suppliers
Travel Consultant
Holiday XP (Melbourne)
11.2012 - 12.2015
- Answer phone calls from customers for air fares & tours enquires
- Organized trips for individual, family and business travelers.
- Promote travel packages and flight tickets
- Handling customers after sales enquiries
Senior Telephone Operator
Hong Kong Gold Coast Hotel
06.2009 - 10.2011
The Olympic Equestrian Event Helper (Summer Job)
Kwoon Chung Motors Co.Ltd.
07.2008 - 08.2008
Theme Park Service (Seasonal Part Time)
Hong Kong Disneyland Ltd
12.2007 - 02.2008
Airport Service Ambassador (Summer Job)
Hong Kong Airlines Ltd.
07.2007 - 09.2007
Hong Kong Shopping Festival (Placement)
Hong Kong Tourism Board
07.2006 - 09.2006
Education
Bachelor of Tourism Management
Sheffield Hallam University
01.2008 - 01.2009
Higher Diploma in International Hospitality Manage
Hong Kong Institute of Vocational Education
01.2007 - 01.2008
Diploma in Travel And Tourism
Hong Kong Institute of Vocational Education
01.2005 - 01.2007
HKCEE
Tsung Tsin College
09.2000 - 06.2005
Skills
MS word, MS Excel, MS PowerPoint
Chinese input method (Quick)
Sabre (Travel agencies network)
Opera (Hotel System)
Little Hotelier (Online hotel system)
Availability
1 month notice
Expected Salary
Around 30k monthly
Timeline
Vice Executive Officer (行政事務副主任)
Y.O.T Chan Wong Suk Fong Memorial Secondary School
08.2022 - Current
Teaching Assistant 教學助理 (English)
Hong Kong Baptist Convention Primary School
09.2021 - 08.2022
Front Desk Receptionist
Winston Apartments Docklands (Melbourne)
01.2019 - 01.2021
Travel Specialist
Grand Continental Vacations (Melbourne)
01.2016 - 10.2018
Travel Consultant
Holiday XP (Melbourne)
11.2012 - 12.2015
Senior Telephone Operator
Hong Kong Gold Coast Hotel
06.2009 - 10.2011
The Olympic Equestrian Event Helper (Summer Job)
Kwoon Chung Motors Co.Ltd.
07.2008 - 08.2008
Bachelor of Tourism Management
Sheffield Hallam University
01.2008 - 01.2009
Theme Park Service (Seasonal Part Time)
Hong Kong Disneyland Ltd
12.2007 - 02.2008
Airport Service Ambassador (Summer Job)
Hong Kong Airlines Ltd.
07.2007 - 09.2007
Higher Diploma in International Hospitality Manage
Hong Kong Institute of Vocational Education
01.2007 - 01.2008
Hong Kong Shopping Festival (Placement)
Hong Kong Tourism Board
07.2006 - 09.2006
Diploma in Travel And Tourism
Hong Kong Institute of Vocational Education
01.2005 - 01.2007
HKCEE
Tsung Tsin College
09.2000 - 06.2005