Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xinyu Wang

Hohhot,Inner Mongolia

Summary

Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.

I consider myself as a responsible and dependable co-worker.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks Canada
Kamloops, BC
11.2022 - 07.2025
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • I also handle customer complaints and sudden cases.
  • Cash management
  • Organize warehousing to conduct regular cyclic stock counts
  • Maintenance of equipment

Deli Clerk

Costco Canada
Kamloops, BC
10.2022 - 01.2023
  • Prepared fresh deli food for customer orders.
  • Maintained cleanliness and organization of the deli display area.
  • Followed food safety guidelines to ensure product quality.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches for customers' orders.
  • Greeted customers in a friendly and professional manner.

Supervisor

Arby’s restaurant
Kamloops, BC
10.2021 - 10.2022
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Managed inventory levels and ordered supplies to maintain stock availability.

Housekeeper

Sun hospitality
Dells, Wisconsin
06.2018 - 09.2018
  • Maintained cleanliness in guest rooms and public areas daily.
  • Performed laundry services, including washing, drying, and folding linens.
  • Organized cleaning supplies and equipment for efficient access and use.
  • Implemented sanitation protocols to ensure a hygienic environment for guests.
  • Reported maintenance issues promptly to management for timely resolution.

Education

Master of Arts - Education

Thompson Rivers University
Kamloops, BC, Canada
07-2022

Bachelor of Arts - English

Guilin Tourism University
China
07-2020

Skills

  • Quick learner
  • Good on teamwork
  • Conscientious
  • Customer service
  • Time management
  • Problem solving

Timeline

Shift Supervisor

Starbucks Canada
11.2022 - 07.2025

Deli Clerk

Costco Canada
10.2022 - 01.2023

Supervisor

Arby’s restaurant
10.2021 - 10.2022

Housekeeper

Sun hospitality
06.2018 - 09.2018

Master of Arts - Education

Thompson Rivers University

Bachelor of Arts - English

Guilin Tourism University

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Xinyu Wang