Self-disciplined fourth-year Health information science student with a positive attitude towards learning and work. Fast learner with a strong willingness to acquire additional skills.
Overview
2
2
years of professional experience
Work History
Virtual Care Student Analyst
Vancouver Island Health Authority - IHealth Project Office
09.2023 - 12.2023
Coordinated and implemented BC Virtual Visit Regression Testing and other technical product evaluations
Delivered both in-person and remote training to clinicians and administrative staff
Created and updated communication materials including quick reference guides, user manuals, and training documentation
Supported technical solution evaluations and reporting
Developed workflows, procedures, and documentation to improve operational processes
Analyzed and documented current state workflows for clinical programs and clinics
Configured software back-end to align with clinical workflows and enable new features
Project/Policy Analyst
Vancouver Island Health Authority - MHSU
01.2023 - 08.2023
Proficiently collected, managed, and organized 500-600 monthly cost center data entries using Microsoft Excel and Word software
Created visually appealing and informative data representations with ArcGIS Geomapping software
Managed all SharePoint functions, including file integration and subsite creation/editing, and provided timely support to supervisors and managers with any questions
Expertly utilized Redcap software features to develop and build new project leads
Performed administrative duties such as organizing group meetings, creating agendas, and taking minutes
Contributed to the development of project strategies by conducting research and analysis to facilitate decision-making
Analyzed clinical data for operational monitoring and evaluation, identifying key trends and actionable insights
Supported the development and implementation of strategies to obtain stakeholder feedback, improving the quality and relevance of feedback received
Produced engaging and informative PowerPoint presentations for both internal and external audiences, utilizing multimedia elements and data visualizations to enhance engagement
Cashier
Happy Lamb Hot Pot
04.2022 - 08.2022
Managed merchandise restocking and maintenance
Collaborated with the manager to address various issues and handle customer concerns
Executed payment transactions tasks with speed and precision, saving customers time and increasing the number of customers joining a loyalty program
Conducted training for new team members on Point-of-Sale system operation, customer service strategies, and sales goal setting
Education
Bachelor of Science - Health Information Science
University of Victoria
Victoria
08.2024
Skills
Programming: SQL code, HTML, Oracle database, R language
E-Health Record: Developed an electronic health record using SQL code, Entity Relationship diagram, Oracle Database, Excel, and Google Docs. Created a platform for doctors to record patient information related to healthcare services and supported different medical institutions to access patient information when necessary.
Analytical Report: Produced a formal analytical report and presented it to audiences based on a designed system with high recognition from the course instructor.
Project Management: Created project timelines, assigned tasks, and monitored progress to ensure successful project completion within the deadline.
Project Planning: Proficiently used project charters, network diagrams, Gantt charts, work breakdown structure (WBS), and critical chain scheduling in projects.
Information Governance: Identified, assessed, and managed ethical, security, and legal issues related to the collection and use of health information.
References
Tracey Nigro, Director – MHSU Strategic Clinical Networks: Quality and Clinical Networks, Tracey.Nigro@islandhealth.ca, 250-812-0061
Dillon Chrimes, Assistant Teaching Professor at the University of Victoria, dchrimes@uvic.ca, 250-472-4474
Jason Bond, Co-op Coordinator at the University of Victoria, hiscoop@uvic.ca, 250-721-8577
Timeline
Virtual Care Student Analyst
Vancouver Island Health Authority - IHealth Project Office
09.2023 - 12.2023
Project/Policy Analyst
Vancouver Island Health Authority - MHSU
01.2023 - 08.2023
Cashier
Happy Lamb Hot Pot
04.2022 - 08.2022
Bachelor of Science - Health Information Science
University of Victoria
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