Xiaolan Chen

Proven Customer Advisor at Boots, adept in complaint resolution and computer skills, I excel in delivering exceptional customer service and managing multiple tasks efficiently. My experience at Wa Na Hong Oriental Supermarket further honed my ability to work collaboratively, ensuring customer satisfaction and operational excellence. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.