Summary
Overview
Work History
Education
Skills
Timeline
Wong Tsz Yan Katrina Paula

Wong Tsz Yan Katrina Paula

Receptionist & Personal Trainer
Flat1310, Tip Mo House, Butterfly Estate Tuen Mun, NT

Summary

Dynamic and results-driven professional with experience at Snap Fitness, adept at building strong client partnerships and optimizing scheduling for enhanced member access. Proven ability in health risk management and a commitment to achieving goals, complemented by a keen attention to detail in high-pressure environments.

Overview

1
1
year of professional experience

Work History

Fitness Center Receptionist

Snap Fitness
03.2025 - Current
  • Managed appointment scheduling effectively, maximizing trainer availability and optimizing member access to preferred time slots.
  • Assisted with marketing initiatives, promoting special events and membership deals to attract new clients and retain existing ones.
  • Maintained a clean and organized reception area, contributing to a welcoming environment for members and guests.
  • Teaching group class to improve my communication skills and make more connections with the members.

Barista Trainee & Cashier Duty

85°C Bakery Cafe
10.2024 - 03.2025
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.

Education

SKH Li Fuk Hing Secondary School, Chai Wan, Hong Kong
04.2001 -

No Degree - Personal Trainer ( Foundation Course)

AASFP, Quarry Bay, Hong Kong
04.2001 -
  • Passed the foundation exam, currently waiting for the certificate.

Skills

Health risk management understanding, which can help me understand what people need in advance

Timeline

Fitness Center Receptionist - Snap Fitness
03.2025 - Current
Barista Trainee & Cashier Duty - 85°C Bakery Cafe
10.2024 - 03.2025
SKH Li Fuk Hing Secondary School - ,
04.2001 -
AASFP - No Degree, Personal Trainer ( Foundation Course)
04.2001 -

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Wong Tsz Yan Katrina PaulaReceptionist & Personal Trainer