Wong Tsz Yan Katrina Paula
Receptionist & Personal Trainer
Flat1310, Tip Mo House, Butterfly Estate Tuen Mun, NT
Summary
Dynamic and results-driven professional with experience at Snap Fitness, adept at building strong client partnerships and optimizing scheduling for enhanced member access. Proven ability in health risk management and a commitment to achieving goals, complemented by a keen attention to detail in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Fitness Center Receptionist
Snap Fitness
03.2025 - Current
- Managed appointment scheduling effectively, maximizing trainer availability and optimizing member access to preferred time slots.
- Assisted with marketing initiatives, promoting special events and membership deals to attract new clients and retain existing ones.
- Maintained a clean and organized reception area, contributing to a welcoming environment for members and guests.
- Teaching group class to improve my communication skills and make more connections with the members.
Barista Trainee & Cashier Duty
85°C Bakery Cafe
10.2024 - 03.2025
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
Education
04.2001 -
No Degree - Personal Trainer ( Foundation Course)
04.2001 -
- Passed the foundation exam, currently waiting for the certificate.
Skills
Health risk management understanding, which can help me understand what people need in advance
Timeline
Fitness Center Receptionist - Snap Fitness
03.2025 - Current
Barista Trainee & Cashier Duty - 85°C Bakery Cafe
10.2024 - 03.2025
SKH Li Fuk Hing Secondary School - ,
04.2001 -
AASFP - No Degree, Personal Trainer ( Foundation Course)
04.2001 -