Wong Tsz Yan Katrina Paula
Receptionist & Personal Trainer
Flat1310, Tip Mo House, Butterfly Estate Tuen Mun, NT
Summary
Dynamic and results-driven professional with experience at Snap Fitness, adept at building strong client partnerships and optimizing scheduling for enhanced member access. Proven ability in health risk management and a commitment to achieving goals, complemented by a keen attention to detail in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Fitness Center Receptionist
Snap Fitness
03.2025 - Current
- Managed appointment scheduling effectively, maximizing trainer availability and optimizing member access to preferred time slots.
- Assisted with marketing initiatives, promoting special events and membership deals to attract new clients and retain existing ones.
- Maintained a clean and organized reception area, contributing to a welcoming environment for members and guests.
- Teaching group class to improve my communication skills and make more connections with the members.
Barista Trainee & Cashier Duty
85°C Bakery Cafe
10.2024 - 03.2025
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
Education
04.2001 -
No Degree - Personal Trainer ( Foundation Course)
04.2001 -
- Passed the foundation exam, currently waiting for the certificate.
Skills
Health risk management understanding, which can help me understand what people need in advance
Building strong client partnerships
Supportive team member
Commitment to goal achievement
Timeline
Fitness Center Receptionist - Snap Fitness
03.2025 - Current
Barista Trainee & Cashier Duty - 85°C Bakery Cafe
10.2024 - 03.2025
SKH Li Fuk Hing Secondary School - ,
04.2001 -
AASFP - No Degree, Personal Trainer ( Foundation Course)
04.2001 -