Wong Lok Yin
Senior Barista
Fanling, New Territories
Summary
Hello, I am Oscar. I am a teenager with a passion for the coffee industry. I have been working as a full-time barista for almost two year and a part-time barista for two years. During my tenure, I was mainly responsible for the coffee bar department, including espresso tuning, specialty coffee, and unique drinks. Hand drip, ice drip, siphon, cold brew, etc are also dabbled. I also possess experience in coffee latte art skills, making desserts, and light meals. I am talkative and easy to get along with my colleagues, and at the same time learn from each other with a humble attitude. I also treat customers with a good and serious service attitude and take the initiative to pay attention to their needs of customers. Becoming a professional barista is my goal because the world of coffee is fascinating. The different knowledge and skills involved make me more willing to devote time and energy to learning, and at the same time keep learning to enrich myself. I hope to get a job opportunity from you, thanks.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Senior Barista
Russell Coffee
11.2023 - 04.2024
- Optimized workflow processes through effective communication between front-of-house staff and kitchen personnel.
- Increased overall efficiency by cross-training employees in various roles within the café operations.
- Collaborated closely with team members to boost productivity during peak hours.
- Implemented quality control measures for consistently high-quality beverages served every time.
- Resolved customer complaints professionally while maintaining a positive attitude, ensuring repeat business.
- Managed daily financial transactions accurately while minimizing discrepancies in revenue tracking.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Junior Barista
Latam Coffee
07.2023 - 10.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Demonstrated exceptional attention to detail when crafting visually appealing latte art designs.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Cleaned counters, machines, utensils, and seating areas daily.
- Assisted in inventory management to minimize waste and optimize product availability.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Juior Barista
Allday Coffee
11.2022 - 06.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Demonstrated exceptional attention to detail when crafting visually appealing latte art designs.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Assisted in inventory management to minimize waste and optimize product availability.
- Helped management keep adequate supply on hand by notifying of shortages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Part Time Barista
Brewed Coffee
08.2021 - 04.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Part Time Barista
Pinch Studio
06.2019 - 03.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Demonstrated exceptional attention to detail when crafting visually appealing latte art designs.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
Bachelor of Science - Social Psychology
Hong Kong Baptist University
Shek Mun Campus, Shatin 04.2001 -
Associate of Science - Life Science
Hong Kong Baptist University
Shek Mun Campus, Shatin 04.2001 -
Skills
Opening and closing duties
undefinedTimeline
Senior Barista
Russell Coffee
11.2023 - 04.2024
Junior Barista
Latam Coffee
07.2023 - 10.2023
Juior Barista
Allday Coffee
11.2022 - 06.2023
Part Time Barista
Brewed Coffee
08.2021 - 04.2022
Part Time Barista
Pinch Studio
06.2019 - 03.2020
Bachelor of Science - Social Psychology
Hong Kong Baptist University
04.2001 -
Associate of Science - Life Science
Hong Kong Baptist University
04.2001 -
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