Wong Ka Man Carmen
Site Administration Officer / Contractor's Labour Officer
Kwun Tong
Summary
Experienced administration officer with exceptional organizational, communication, and problem-solving skills. Proficient in managing files and schedules. Eager to contribute to the improvement of operations within site office organizations. Strong attention to detail and proactive approach. Committed to streamlining processes and ensuring efficient workflow.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Site Administration Officer
Kin Wing Engineering Co., Ltd.
11.2020 - 12.2024
- Provide administrative and clerical support in daily site office administration
- Maintain proper Document Management System for recording, distribution and tracking of all documents
- Record attendance of site workers and calculate salary
- Check and verify proper operation of the Access Control and Recording System
- Prepare and submit regular reports to the department on the payment of the wages and MPF contribution and the daily records of ACRS based on the Wage Books prepared by contractors
- Handle ad hoc duties and assignments as required
Sales Manager
HK Star Bright Lighting Ltd.
04.2007 - 11.2019
- Analyzed market trends to identify new business opportunities, leading to expansion into Hong Kong market
- Development of sales plans and sales budgets
- Recruitment and training of sales staff
- Planning of sales work to achieve sales targets
- Responsible for developing new customers and selling LED products
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Follow up project quotation, order production process and shipping arrangements
Sales Representative
Technic Employment Service Centre Ltd.
09.2006 - 02.2007
- Responsible for recruiting, interviewing, evaluating and selecting maids
- Expanded customer base through cold calling, networking, and relationship building
- Follow up on existing customer inquiries, interpreting labour laws, and assist in formulating helper contracts
- Process paperwork and follow up on the progress of helper contract applications
Customer Service Representative
Chow Sang Sang Holdings International Ltd.
05.2005 - 05.2006
- Responsible for professional sales and providing quality customer service
- Responsible for answering customer inquiries about products
- Establish and maintain good relationships with customers
- Provide comprehensive services
- Handle daily work of the branch
- Close cooperation and contact details with other branches/departments
Sales Representative
A-LOOK Plus Ltd.
03.2004 - 03.2005
- Responsible for daily operations of the store and providing customer service
- Responsible for developing customers and selling eyewear products to achieve sales targets
- Handle daily work of the branch
- Close cooperation and contact details with other branches
Sales Executive
Tiny Computers Pacific Ltd.
05.2000 - 02.2004
- Manage daily store operations and provide professional customer service
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Responsible for developing new customers and selling computer products
- Follow up on existing customer inquiries, quote and receive orders
Cashiering Salesperson
Jusco Store (Hong Kong) Co., Ltd.
09.1998 - 05.2000
- Handle customer inquiries and complaints
- Handle computer systems and update sales and customer information
- Maintain good relationships with customers
- Loading goods and organizing goods yard
- Responsible for cashiering and provide friendly and professional customer service
Part-time Sales
Champion Way Crystal Ltd.
09.1997 - 08.1998
- Promote and introduce products and related information
- Answer customer inquiries, and organize shelves
- Manage product warehouse inventory and sales records
- Carry out tasks assigned by superiors
Education
Diploma in Computer Studies -
YMCA OF HONG KONG
Tsimshatsui, KKC 09.1997 - 07.1998
HKCEE (3 Passes / 3 Credits) -
POOI TUN SECONDARY SCHOOL
Choi Hung, KWT 09.1996 - 07.1997
Skills
PC knowledge in MS Office
Fluent written & spoken in Chinese and English
Certification
Certificate for Labour Relations Officer
Personal Information
- Hong Kong Identity No.: Z 299173 (0)
- Date of Birth: 22nd January 1980
- Nationality: China
- Marital Status: Married
Timeline
Certificate for Labour Relations Officer
12-2023
Site Administration Officer
Kin Wing Engineering Co., Ltd.
11.2020 - 12.2024
Certificate in Safety and Health for Supervisors (Construction)
04-2020
Sales Manager
HK Star Bright Lighting Ltd.
04.2007 - 11.2019
Sales Representative
Technic Employment Service Centre Ltd.
09.2006 - 02.2007
Customer Service Representative
Chow Sang Sang Holdings International Ltd.
05.2005 - 05.2006
Sales Representative
A-LOOK Plus Ltd.
03.2004 - 03.2005
Sales Executive
Tiny Computers Pacific Ltd.
05.2000 - 02.2004
Cashiering Salesperson
Jusco Store (Hong Kong) Co., Ltd.
09.1998 - 05.2000
Diploma in Computer Studies -
YMCA OF HONG KONG
09.1997 - 07.1998
Part-time Sales
Champion Way Crystal Ltd.
09.1997 - 08.1998
HKCEE (3 Passes / 3 Credits) -
POOI TUN SECONDARY SCHOOL
09.1996 - 07.1997
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