Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wong Ka Hei Heidi

Consultant
Ma On Shan

Summary

As an experienced beauty consultant with 8 years in the industry, I am passionate about my work and find fulfillment in successfully addressing various skin concerns for clients.Proficient in analyzing skin problems, laser treatments, and using various aesthetic medicine procedures. Skilled in assisting doctors during operations.

Overview

10
10
years of professional experience

Work History

Consultant

Collagen Plus
05.2017 - Current

Consultant (2022-2024)

* Collaborate with doctors in daily clinic operations.
* Provide professional knowledge and analyze different types of skin conditions for patients.
* Conduct medical consultations with clients, present aesthetic procedures, and follow up after treatment.


Therapist (2019–2022)
* Accurately address customer inquiries and assist in daily clinic operations.
* Proficient in operating hair removal and aesthetic medical machines.
* Independently perform treatments such as HIFU and various laser procedures.


Receptionist (2017-2019)
* Provide administrative support and maintain efficient clinic operations.
* Foster positive relationships with customers.
* Handle inquiries, bookings, and registrations.

Passenger Customer Service Officer

Hong Kong Airlines
03.2014 - 05.2017

* Ensure a quality airport experience for passengers.
* Assist passengers at check-in counters, departure, and arrival halls.
* Manage queues at check-in counters, boarding gates, and transfer desks duty.
* Assist with logistical tasks and prepare flight-related documentation.

Education

Laser And Intense Pulsed Light Treatment

CMM Monita Academy
Hong Kong
2024

Level 4 Diploma in Laser And Intense Pulsed Light 

ITEC Certification
Hong Kong
2024

ASIA International Beauty Association Program

International Beauty Contest (IBDR)
Hong Kong
04.2001 -

Bachelor of Arts - Tourism And Airline Management

City University of Hong Kong
04.2001 -

Skills

* Customer service experience* Strong interpersonal and communication skills* Independent problem-solving abilities

Languages

Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1

Timeline

Consultant

Collagen Plus
05.2017 - Current

Passenger Customer Service Officer

Hong Kong Airlines
03.2014 - 05.2017

ASIA International Beauty Association Program

International Beauty Contest (IBDR)
04.2001 -

Bachelor of Arts - Tourism And Airline Management

City University of Hong Kong
04.2001 -

Laser And Intense Pulsed Light Treatment

CMM Monita Academy

Level 4 Diploma in Laser And Intense Pulsed Light 

ITEC Certification
Wong Ka Hei HeidiConsultant