Winston Tin Yuet Yeung
Hong Kong
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Dama Noodles Bar
Hong Kong
02.2023 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Restaurant Manager
Westside Taqueria
Hong Kong
07.2022 - 01.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Manager
Plaunk Company Limited
Hong Kong
09.2019 - 09.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw food preparation and monitored safety protocols.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
11 Westside
Hong Kong
07.2017 - 08.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Manager
Boba Bear CWB
Hong Kong
09.2015 - 07.2017
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Management Trainee
CFB Gourmet
Hong Kong
01.2014 - 07.2014
- Assisted project managers by tracking, organizing and analyzing project financial information.
- Prepared and filed documents and collected data to track performance and efficiency.
- Supported project managers in managing schedules and milestones.
- Coordinated internal resources and third-party vendors for flawless execution of projects.
- Worked with senior project managers to assist with day-to-day functions.
Education
BBA - Finance
University of Hawaii - Manoa
Hawaii12.2012
Skills
- Full Service Restaurant Background
- Food Preparation and Safety
- Mixology Techniques
- Latte Art
- Disc Jockey
Timeline
Restaurant Manager
Dama Noodles Bar
02.2023 - Current
Restaurant Manager
Westside Taqueria
07.2022 - 01.2023
Restaurant Manager
Plaunk Company Limited
09.2019 - 09.2021
Restaurant Manager
11 Westside
07.2017 - 08.2019
Assistant Manager
Boba Bear CWB
09.2015 - 07.2017
Management Trainee
CFB Gourmet
01.2014 - 07.2014
BBA - Finance
University of Hawaii - Manoa
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