Winny Kwok Tip Yan
Student
Hong Kong,Kowloon
Summary
Driven previous experiences enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
1
1
year of post-secondary education
1
1
Language
Work History
Telemarketer
Centaline Financial Services Limited
06.2020 - 08.2020
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Troubleshot problems for callers and helped independently resolve common issues.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
Bachelor of Business Administration (Hons) - Finance
Hong Kong Baptist University
08.2020 - Current
Skills
Effective prospecting
Fluency in Cantonese, English, Mandarin
Good problem solving skills
Excellent critical thinking skills
Good at emotional intelligence and attention to detail
Well communication skills and focus on team work
Willing to take responsibilities
Good computer software and application knowledge
Keen on doing data analysis
Hobbies
Travelling, Playing piano, Playing Sports, Reading
Timeline
Bachelor of Business Administration (Hons) - Finance
Hong Kong Baptist University
08.2020 - Current
Telemarketer
Centaline Financial Services Limited
06.2020 - 08.2020