Winnie Ng Wing Yu
University Student
Hong Kong
Summary
As a motivated university student pursuing criminology and sociology in social science, I am passionate about society and get along with different people. With a solid foundation in my school work and projects, I am eager to apply my knowledge in practical settings. I also learn how to get along and communicate with different people concordantly.
Professional service associate with strong expertise in customer service, operations, and problem-solving. Adept at fostering team collaboration and delivering consistent results. Reliable and adaptable with skills in managing client interactions, resolving issues, and supporting branch activities efficiently. Valued for communication, flexibility, and results-driven approach.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Branch Service Associate
Hong Kong Jockey Club
10.2024 - Current
- Provide customers with professional advice and quality service
- Interact with customers and enhance their entertainment experience
- Assist in introducing digital products and account services
- Answer customer inquiries and assist customers with betting
- Assist with the daily operation
Office Receptionist
MP Solution Company Limited
08.2024 - 08.2025
- Simple reception duties: Preparation of meeting rooms, taking care of meeting facilities and assist users when needed
Tuition teacher (part time)
Linkage Education
02.2024 - 01.2025
- Teaching primary school students in homework tutoring class. I also teach the primary school students on private tutoring at their home.
Education
Secondary School - F.1-F.6
AD&FD POHL Leung Sing Tak College
Hong Kong01.2021
Bachelor's Degree - Social Science-Criminology and Sociology
City University of Hong Kong
Associate - Applied Social Science
Hong Kong Community College, The Hong Kong Polytechnic University
01.2024
Skills
Microsoft word
References
Ng Wing Yu, Winnie, University student, +852 98884116
Timeline
Branch Service Associate
Hong Kong Jockey Club
10.2024 - Current
Office Receptionist
MP Solution Company Limited
08.2024 - 08.2025
Tuition teacher (part time)
Linkage Education
02.2024 - 01.2025
Secondary School - F.1-F.6
AD&FD POHL Leung Sing Tak College
Bachelor's Degree - Social Science-Criminology and Sociology
City University of Hong Kong
Associate - Applied Social Science
Hong Kong Community College, The Hong Kong Polytechnic University