Summary
Overview
Work History
Education
Skills
Language
Timeline
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Leung Wing Kei Winkie

+852 96443803

Summary

Extensive experience at BOCI-Prudential Trustee Limited, excelling in client services support. Proven ability to handle high-risk customer reviews, demonstrating effective communication skills. Fluent in Cantonese, English, and Mandarin, adept at multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Senior Client Services Administrator

BOCI-Prudential Trustee Limited
08.2023 - Current
  • Handling of MPF Employer Applications
  • Review for high-risk customers
  • Provide support and follow-up on AML issues
  • Ensure alignment and compliance with the bank's policy and guidelines
  • Perform periodic reviews and trigger event assessments for existing customers
  • Data input
  • MPFA Investigation
  • Perform ad hoc tasks as assigned

Administrator

Suzuki Piano & Education Centre
06.2022 - 07.2023
  • Answer incoming calls and respond to customer inquiries
  • Design forms and templates
  • Manage daily operations related to class scheduling

Education

Bachelor of Business Administration - Business Management

Hong Kong Open University
05-2022

Skills

  • Written communication
  • Attention to detail
  • Time management
  • Team collaboration
  • Problem-solving skills
  • Microsoft office, Mpf-Pro, CIS

Language

  • Cantonese, English, Mandarin

Timeline

Senior Client Services Administrator

BOCI-Prudential Trustee Limited
08.2023 - Current

Administrator

Suzuki Piano & Education Centre
06.2022 - 07.2023

Bachelor of Business Administration - Business Management

Hong Kong Open University

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Leung Wing Kei Winkie