Wing Yu Winnie Wong

• Providing legal secretarial support to 1 Partner, 1 Associate & 1 Trainee
• Provided clerical support to Partners and Solicitors in preparing tender and corporate documentation, including letters and emails;
• Managed diary schedules, bookings, and conference room arrangements, as well as other ad-hoc tasks;
• Responsible for issuing invoices (both digital and physical) using Elite 3E, entering time records, uploading contracts, conducting conflict checks, and opening files for new matters. Ensured that outstanding amounts and client account funds were verified before issuing invoices; and
• Utilized iManage to save ongoing work and documents.
• Reason for leaving: would like to join a prestige firm / department / areas with more different opportunities to gain relevant experience, skills and techniques
• Achievements:
• Assisted on compiling pitch materials – for bidding as International Counsel for Offshore Bonds

• Providing legal secretarial support to 1 Partner, 1 Legal Director & 1 Associate
• Assisting with Marine Shipping and Litigation matters etc;
• Providing clerical support on engrossing and proof-reading letters, documentation and pleadings;
• Assisting with raising bills and receipts to client; and
• Arranged diary schedule; produced bill to clients, managed filing for correspondences and any documents etc.
• Reason for leaving: Managing Partner of Hong Kong Office has received notice from the UK Headquarter, restructuring and retrenchment of HK office was taking place specially the Marine team, they gave me a week notice straightaway, but they do allow me to end my contract at the same day with a week of paid holidays till the last day 23 June 2023.

• Providing legal secretarial support to 3 Consultants
• Assisting with Personal Injury (Plaintiff), Matrimonial, Will, Probate, Commercial and Conveyancing matters etc;
• Coordinating diaries; schedule and make appointments, and arranging conference room booking;
• Providing clerical supports on engrossing and proof-reading letters, documentation and pleadings;
• Answering and transferring calls, taking messages, and managing increased of daily incoming emails and faxes
• Following up pending court cases, managing and coordinating pleadings for meetings as required;
• Assisting with raising bills and receipts to client; and
• Open, Close & archive files in accordance with the Records Management Policy etc.
• Reason for leaving: always longing for a chance to work and establish a new level at an international law firm and more work-life balance, since most of them would prefer candidates to start immediately, so I decided to resign first; then I got another opportunity and got a new contract job offer from Hill Dickinson near the end of May 2023.

• Provided clerical support to Solicitors on documentation, e.g., letters, emails, pleadings;
• Answering and transferring calls from Clients or relevant government departments, and messages taking;
• Arranged diary schedules; raised bill to clients, case files management etc.
• Reason for leaving: the Associate who I have been working with since the beginning day, has resigned and moved to another firm. I have been having a long deep consideration of changing since the firm's performance was not stable in the middle of Covid19, so I decided to resign and look for other new opportunity.

• Provided clerical support to 2 Solicitors on modifying letters and/or legal/court documents for lodging, filing / exchange.
• Arranged diary schedule, managed filing for correspondences and any documents etc.;
• Liaised with clients and/or other parties on negotiation of case progression and settlement etc.; and
• Created, modified and updated Narratives and Debit Notes for completed case
• Reason for leaving: after probation being informed by Office Manager that position is being terminated since the firm would like to cut costs and headcount during the outbreak of Covid19

• Provided clerical support to 2 Solicitors on handling ad-hoc issues, modified letters and/or legal/court documents for filing.
• Arranged diary schedule; produced bill to clients, managed filing for correspondences and any documents etc.; and
• Check requisitions for settlement on costs/claims, sanctioned payment etc.
• Reason for leaving: being informed by HR that the solicitor I was supporting was going to leave the firm; and also being noticed all the spaces have been filled up and I was not able to remain there and serve other solicitors. I was given a month's notice that I can take leave to go to interviews.

• Coordinated on updating the development of up to 30+ cases at office e-filing system;
• Provided administrative support for the office and involved in executing legal papers (summons, witness statements, questionnaire, order, sanctioned payment(s) etc.), and letters to all relevant parties;
• Efficiency modified and updated various clients’ weekly, monthly and quarterly status reports for Principal’s further process; and
• Collected and handled client’s confidential information such as employment, medical and other records related to the case; and established a database lists for medical expenses, sick leaves etc.
• Registration to Law Society for Solicitors on CPD Courses, Practicing Certificate Renewal, Employees Change etc.
• Reason for leaving: career progression with a new opportunity of legal secretary at Munros

• Responsible for compiling and maintaining daily records and documents of Incorporation for offshore companies in due course; and
• Processing orders and preparing for statutory kits and share certificate books.

• Responsible for compiling and maintaining records and documents of Incorporation for HK and BVI accounts.
• Preparing, issuing and sending out invoices to Clients and check requisitions to Account Department.
• Providing data entry support for BVI billing settlement through company systems by procedures.
• Responding to requests from Supervisor by reviewing files, records and other documents; and
• Processing Orders and preparing deliveries of statutory kits and share certificate book in due course.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Oversaw vendor relationships and procurement processes, ensuring timely delivery of supplies and services.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

• Telephone conversations with customers on complaints; responding or notifying them the results on claim investigation or any adjustments being made;

• Resolving customers’ problems by providing free services, refunding, redeeming coupons, or adjusting bills on exchange;

• Involved in billing activities for services rendered; and

• Handling orders by providing on-time laundry delivery, pick-up and follow-up services.