Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wing Yan Wan

Wing Yan Wan

Hong Kong

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proven track record in strategic planning, operational efficiency, and customer experience optimization. Strong focus on team collaboration and delivering consistent results, adaptable to evolving market needs. Expertise in inventory management, sales strategies, and staff development. Reliable, flexible, and consistently achieves business objectives.

Overview

21
21
years of professional experience

Work History

Business Development Manager (Modern Trade)

Nestle Hong Kong Limited
08.2024 - Current

Significant Achievements:

  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers
  • Developed customized solutions for Kai Tak Sports Park (KTSP) based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business
  • Reached out to potential customers via telephone, email, and in-person inquiries, such as Total Loyalty, Stanley Dragon Boat Associations, Standard Chartered Bank, HKCEC, Hong Kong Airlines etc.
  • Monitored market trends and competitor activities to identify areas of potential opportunity, such as staff fair in large-scale company
  • Diversified revenue streams by exploring and launching into new geographic markets, like Hotmaxx, Flash Green, Green Price

Business Development Manager

Catalo Natural Health Foods Limited
09.2023 - 08.2024

Significant Achievements:

  • Increased client base by identifying new business opportunities, Citysuper, Yata, Market Place, Wing On, Human Health, CX Cathay, Negibuy, Sogo, Citistore, PARKnSHOP, Decathlon, ShopBack, SF Express and cultivating strong relationships with key decision-makers
  • Demonstrated products to show potential customers (Ernst & Young, HKPIA, HSBC, Morgan Stanley, Bank of American) benefits and advantages and encourage purchases through staff fair or e-shop
  • Opened 9 shops to boost sales and market share with favorable leasing terms
  • Decreased the turnover rate and froze the rental for renewal tenancy agreement, ensuring cost-effectiveness
  • Maximized sales and market share with opening 2 shops to replace 1 shop without increasing rental

Operations Manager

Man Lok Yuen Food Trading Limited
03.2022 - 03.2023

Significant Achievements:

  • Set up SOP and operational guideline for factory and shop to achieve the workflow standardization
  • Formulated new ERP system content to improve the factory operation efficiency and effectiveness
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms, such as consumable packing materials, annual insurance or administrative expenses
  • Expanded seasonal products range to boost the sales
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines

Retail Manager

Lung Fung Pharmaceutical (Group) Limited
03.2018 - 05.2021

Significant Achievements:

  • Opened 6 shops in tourism territory to boost profit margin
  • Developed e-commerce platform, such as Wechat mini program, Foodpanda to boost the brand exposure and sales
  • Set up SOP and operational guideline to achieve the workflow standardization for all shops
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise
  • Enhanced 23 shops appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively
  • Consistently reduce the wastage rate through implementation of inventory procedures
  • Boosted sales performance by implementing effective visual merchandising and store layouts

Retail Sales Manager

Kee Wah Group Limited
01.2015 - 02.2018

Significant Achievements:

  • Led the brand into Shanghai market with opening 6 shops
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales
  • Set up the wedding booth in Shanghai wedding expo to increase brand exposure and sales
  • Boosted marketing, reviewed pricing strategies and expanded new channels to increase sales revenue
  • Controlled P&L for all shops with minimizing the cost and maximizing profit margin
  • Implemented SOP and operational guideline to achieve the workflow standardization

Deputy Business Development Manager

Fantastic Natural Cosmetics Limited
01.2012 - 03.2012

Significant Achievements:

  • Led the brand into mainland market with opening 140 shops covering 50 cities
  • Negotiated outstanding contract terms with landlord to save renovation cost, marketing cost, operation cost
  • Established valuable partnerships with landlords, creating mutually beneficial synergies that accelerated growth for both parties
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing shops
  • Negotiated favorable terms with landlord for renewal agreement

Assistant Education Secretary

Po Leung Kuk
10.2004 - 08.2005

Significant Achievements:

  • Organized Shanghai educational exchange program (4 days 3 nights) for principals and teachers
  • Organized Dongguan educational exchange program (1 day) for principals and teachers

Education

Master of Arts - China Law

Renmin University of China
Beijing
06.2017

Bachelor of Arts - Business (International Business)

Hong Kong Polytechnic University SPEED
Hong Kong
08.2010

No Degree - Higher Diploma in Supply Chain Management

Hong Kong IVE (Shatin)
Hong Kong
08.2006

No Degree - Diploma in Executive Secretarial Studies

Hong Kong IVE (Haking Wong)
Hong Kong
08.2002

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Negotiations
  • Client relationship building
  • New business development
  • Sales and marketing
  • Operations
  • Strategic business planning
  • Process improvement
  • Project management
  • Training and development
  • Event planning
  • Business intelligence and analysis
  • Contract negotiation expertise

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Business Development Manager (Modern Trade)

Nestle Hong Kong Limited
08.2024 - Current

Business Development Manager

Catalo Natural Health Foods Limited
09.2023 - 08.2024

Operations Manager

Man Lok Yuen Food Trading Limited
03.2022 - 03.2023

Retail Manager

Lung Fung Pharmaceutical (Group) Limited
03.2018 - 05.2021

Retail Sales Manager

Kee Wah Group Limited
01.2015 - 02.2018

Deputy Business Development Manager

Fantastic Natural Cosmetics Limited
01.2012 - 03.2012

Assistant Education Secretary

Po Leung Kuk
10.2004 - 08.2005

Master of Arts - China Law

Renmin University of China

Bachelor of Arts - Business (International Business)

Hong Kong Polytechnic University SPEED

No Degree - Higher Diploma in Supply Chain Management

Hong Kong IVE (Shatin)

No Degree - Diploma in Executive Secretarial Studies

Hong Kong IVE (Haking Wong)
Wing Yan Wan