Wing Sze, Louise Luk
Http://linkedin.com/in/louise-luk-2207a122b
Summary
Dedicated professional with over 2 years of experience in clinical support, customer service, and office administration. Skilled in managing patient interactions, enhancing online presence, and executing efficient office tasks. Proven ability to boost sales and effectively maintain inventory. Proficient in document control, procurement, and multilingual communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optometric Assistant
Carrington Optometry
01.2023 - 01.2024
- Performed preliminary exams, ensuring attentive and comprehensive patient support
- Facilitated eyeglass frame selection and fittings, focusing on optimal comfort and satisfaction
- Enhanced the clinic’s online presence by creating engaging social media content on Instagram and Facebook, highlighting eyewear trends, eye health tips, and promotions
Sales Associate
Qiviuk Boutique
04.2022 - 10.2022
- Provided positive first impressions by greeting clients, addressing product inquiries, and assisting with selections and purchases
- Organized merchandise displays, clearly labelled items and arranged them by size and colour
- Achieved over $100,000 in sales within six months, significantly boosting store revenue
Office Assistant - Dental Unit
The Chinese University of Hong Kong
01.2021 - 01.2022
- Managed and maintained inventory by ordering, receiving, and issuing consumables
- Handled medical record documentation and prepared monthly reports
- Scheduled appointments, processed payments, and printed medical documents efficiently
Education
Bachelor of Science - Applied Biology
Hong Kong Baptist University
07.2019
Skills
- Document Control
- Customer Service
- Teamwork and collaboration
- Computer Software: MS Office, PS, OpenAI, DALL-E, Jasper
- Adaptability and Flexibility
- Procurement Management
- Prioritizing and Organization
Certification
Certified in Standard First Aid
CPR/AED (Level C), 105088009, 05/31/24
Timeline
Optometric Assistant
Carrington Optometry
01.2023 - 01.2024
Sales Associate
Qiviuk Boutique
04.2022 - 10.2022
Office Assistant - Dental Unit
The Chinese University of Hong Kong
01.2021 - 01.2022
Certified in Standard First Aid
CPR/AED (Level C), 105088009, 05/31/24
Bachelor of Science - Applied Biology
Hong Kong Baptist University
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