Wing Sze Yim
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Good at critical thinking and communication skills. Open-minded and aware of the ongoing challenges of the tertiary environment in social adjustment, but thrive on meeting new challenges.
Overview
3
3
years of professional experience
Work History
Part Time Cashier Assistant
City Super Limited
08.2020 - 08.2021
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
Part Time Retail Sales
Swire Resources Limited
12.2019 - 02.2021
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Actively engaged customers to provide general assistance and information on store merchandise.
Part Time Cake Shop Helper
Italian Tomato
11.2018 - 01.2019
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
Education
Bachelor of Business - Management
La Trobe University
MelbourneDiploma of Business - Business
La Trobe College Australia
Melbourne06.2022
Foundation Studies Program - Business -
La Trobe Collage Australia
Melbourne06.2021
Skills
- Conversant in Chinese (Cantonese & Mandarin)
- Front Desk Operations
- Bank Balancing
- Data Analysis
- Problem Solving
Timeline
Part Time Cashier Assistant
City Super Limited
08.2020 - 08.2021
Part Time Retail Sales
Swire Resources Limited
12.2019 - 02.2021
Part Time Cake Shop Helper
Italian Tomato
11.2018 - 01.2019
Bachelor of Business - Management
La Trobe University
Diploma of Business - Business
La Trobe College Australia
Foundation Studies Program - Business -
La Trobe Collage Australia
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