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Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Retail, Customer service and Administration assistant with over 25 plus years experience. Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Successful Customer Service Advisor with 17 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Dynamic customer service professional with extensive experience at Coles Supermarket, excelling in complaint resolution and customer relations. Proven ability to enhance customer satisfaction through attentive service and strong product knowledge. Adept at cash handling and fostering team collaboration, consistently achieving positive outcomes in high-pressure environments.

A hardworking individual who studied early childhood studies at the university of East London for the past three years, I graduated from the University with a first class degree in early childhood studies in 2024. As of 2020 I have completed my Level 3 Childcare course at Epping Forest College in Loughton, and I have over six years experience in retail. I am an excellent team worker and can provide excellent leadership skills to an organization. Through my level 3 diploma and my undergraduate degree I've learned how to work together with others in groups and how important it is to allow people to talk and share their ideas in order for us to reach a successful outcome. When it comes to my work, I am an organized person who likes to get things done as soon as possible and doesn't leave anything to the last minute. In addition to being motivated to continue learning, I would also appreciate the opportunity to gain practical experience in order to further my career development. During the coming academic year I am going to be pursuing a post graduate degree in education (PGCE), so that I may be able to acquire new knowledge that will enable me to advance further in my career as a teacher of early childhood. Eventually, I would like to become an early years teacher in Australia, so this course will help me to improve myself and the skills needed in order to do so in the coming years.

Wing Sze Ma

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Customer Service Assistant

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Customer Service Assistant

Part-time Clerk

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