Wing Chun Yan
Reserve Store Manager
Hong Kong,Hong Kong
Summary
Dynamic Reserve Store Manager at Tamjai International with a proven track record in enhancing customer satisfaction and team development. Expert in cash management and employee training, I successfully maximized sales while minimizing shrinkage through proactive communication and effective merchandising strategies. Committed to fostering a positive work environment and driving performance excellence.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
Work History
Reserve Store Manager
Tamjai International
04.2024 - 05.2025
- Ensured a clean, safe environment for both customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor Of Management - Science in Hospitality Management
I-Shou University
Kaohsiung,Taiwan06.2024
Skills
Customer service management
Certification
Certificate in Food Safety
Timeline
Certificate in Food Safety
12-2024
Reserve Store Manager
Tamjai International
04.2024 - 05.2025
Bachelor Of Management - Science in Hospitality Management
I-Shou University
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