Wing Chun Yan
Reserve Store Manager
Hong Kong,Hong Kong
Summary
Dynamic Reserve Store Manager at Tamjai International with a proven track record in enhancing customer satisfaction and team development. Expert in cash management and employee training, I successfully maximized sales while minimizing shrinkage through proactive communication and effective merchandising strategies. Committed to fostering a positive work environment and driving performance excellence.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
Work History
Reserve Store Manager
Tamjai International
04.2024 - 05.2025
- Ensured a clean, safe environment for both customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor Of Management - Science in Hospitality Management
I-Shou University
Kaohsiung,Taiwan06.2024
Skills
Customer service management
Employee training
Store merchandising
Team development
Shift scheduling
Friendly and positive
Cash management
Certification
Certificate in Food Safety
Timeline
Certificate in Food Safety
12-2024
Reserve Store Manager
Tamjai International
04.2024 - 05.2025
Bachelor Of Management - Science in Hospitality Management
I-Shou University