To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Waiter
T Mood
05.2023 - 06.2023
Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
Kept server areas clean and stocked to increase efficiency while working tables.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Volunteer
Redcross
03.2023 - 05.2023
Supported store management in maintaining a clean, organized, and welcoming environment for shoppers.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Assisted customers in making informed purchasing decisions, leading to higher levels of satisfaction and loyalty.
Barista
Starbucks China
07.2019 - 05.2020
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cleaned counters, machines, utensils, and seating areas daily.
Education
Master of Marketing -
The University of Adelaide
08.2025
Skills
Interpersonal Skills
Emotional Intelligence
Problem Solving
Teamwork and Collaboration
Computer Literacy
Customer Relations
Certification
provide responsible service of alcohol
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Food Waiter
T Mood
05.2023 - 06.2023
Volunteer
Redcross
03.2023 - 05.2023
Barista
Starbucks China
07.2019 - 05.2020
Master of Marketing -
The University of Adelaide
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