Excel
Wan Muhammad Hadi Bin Sobri
Manager Operations, Collateral & Margin Exposure Team
Kuala Lumpur
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Manager Operations
HSBC Electronic Data Processing (Malaysia) Sdn Bhd
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Accomplished multiple critical tasks within established timeframes.
- Streamlined & Enhanced existing manual processes and controls, significantly reducing time spent.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced Stakeholder satisfaction by resolving queries promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective coaching, delegating and talent development initiatives.
- Accomplished multiple tasks within established timeframes.
- Developed comprehensive risk management plan, planned and participated in Business Continuation Plan Activities (BCP) minimizing potential disruptions to business operations.
- Defined clear targets and objectives and communicated to other team members.
Assistant Manager Operations
HSBC Electronic Data Processing (Malaysia) Sdn Bhd
11.2017 - 10.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Escalated & Reported issues to higher management with great details.
- Led Maple Project (Migration of clients from HBUS TO HBEU Balance sheet) - Nov 2021
- Led Titan Project (Migration of HSBC Trinkaus (HTDE) to HSBC Continental Europe)
- Led BREXIT agreements onboarding process for HBCE in 2019.
- Participated in several walkthrough on technical knowledge for HSBC Collateral Operations of different sites/regions.
Education
Master of Science - Process Engineering
Institut National Des Sciences Appliquees (INSA) Rouen
Rouen, France 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Project planning
Verbal and written communication
Complex Problem-solving
Task delegation
Coaching and mentoring
Data analysis
Teamwork and collaboration
Accomplishments
GSC Malaysia Learning Award 2025 (Learning Advocator)
MSS Operations Malaysia Star Performer Award Q4 2020
MSS Operations Malaysia Star Performer Award Q3 2019
MSS Operations Malaysia Rising Star Award Q3 2018
Top Scorer for GB&M Induction Programs 2018
Software
Sharepoint
Excel Macros & VBA
Microsoft Office Suites
Interests
Football
Travel
Cuisine
Timeline
Manager Operations
HSBC Electronic Data Processing (Malaysia) Sdn Bhd
10.2023 - Current
Assistant Manager Operations
HSBC Electronic Data Processing (Malaysia) Sdn Bhd
11.2017 - 10.2023
Master of Science - Process Engineering
Institut National Des Sciences Appliquees (INSA) Rouen
04.2001 -