Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Wan Hin To

Sales Manager
Kwun Tong,KKT

Summary

Dynamic professional with a proven track record at News Group Ltd, excelling in customer service and financial accuracy. Skilled in complex problem-solving and accounts payable, I effectively managed customer inquiries and streamlined payment processes, enhancing satisfaction and operational efficiency. Committed to delivering exceptional results and fostering positive client relationships.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Sales Assistant

Naughty Guy Toy Shop
11.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Performed cash, card, and check transactions to complete customer purchases.

Accountant

New's Group Ltd
01.2017 - 09.2024
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
  • Bank transactions

House Manager

Airbnb
08.2016 - 10.2016
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.

Customer Service Officer

News Group Ltd
07.2013 - 09.2013
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Inputting data to database

Education

Bachelor of Arts - Global Business Management

Coventry University London Campus
London
07-2017

Skills

Complex Problem-solving

Timeline

Sales Assistant

Naughty Guy Toy Shop
11.2024 - Current

Accountant

New's Group Ltd
01.2017 - 09.2024

House Manager

Airbnb
08.2016 - 10.2016

Customer Service Officer

News Group Ltd
07.2013 - 09.2013

Bachelor of Arts - Global Business Management

Coventry University London Campus

Similar Profiles

CREATE PROFILE
Wan Hin ToSales Manager