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Have been in the Long-Term Care industry for over 35 years, not only working as a nurse but also beginning as a nursing assistant, and throughout the years assisting in tasks in dining services, laundry, staffing, social services and quality improvement management. Passionate about building a career in health care administration and broadening skills in customer service and making a difference in health care. Conscientious Unit Manager proudly offering over at least 10 years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Bio Data Gender: Female Marital Status: Single Skype ID : dmtongolo_1 Nationality: Kenyan Personal Profile A result-driven professional with aspiring progressive career, with over 7 years of experience. I have the ability to help customers resolve their problems in a professional manner. I am a service orientated professional who is very confident when handling enquiries, complaints, and communications. Possessing the ability to improve financial procedures, and have the ability to consistently work at a high level of accuracy and quality. I find my balance by being deliberate; planning every move, scheduling tasks to make sure work is done on time, and by learning while getting the job done.

I am a hard working, honest individual. I am a good timekeeper, always willing to lear new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.

Accomplished unit manager known for mentoring and developing staff. Expertise in recruitment and performance monitoring, driving team productivity to achieve operational goals. Committed to fostering an engaging work environment that enhances employee performance.

Nursing professional with extensive experience at Charlene Manor, excelling in optimizing patient care through effective medication monitoring and behavioral management. Committed to fostering a collaborative environment, enhancing employee engagement, and ensuring compliance with healthcare regulations for improved patient outcomes.

Wan Wa Lui

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Unit Manager

Financial Consultant

Education

BBA - Marketing

No Degree - Higher Group Diploma in Business Studies

No Degree - Diploma in Accounting Studies

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Unit Manager

Financial Consultant

BBA - Marketing

No Degree - Higher Group Diploma in Business Studies

No Degree - Diploma in Accounting Studies

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