Wales Lam

· Arranged site visit, site evaluation, quotation and operation for large scale, exhibition and project cargo

· Organized & monitored daily local trucking distribution for company's trucking team

· Followed up key accounts' inquiry on schedule and routing, carrier's special requirement for specific cargo or · destination

· Lead cross-functional teams to deliver tailored solutions and resolve client issues promptly

· Coordinate end-to-end project operations, from initiation to closure, ensuring timelines and deliverables are · met

· Negotiate contracts, pricing, and service-level agreements in collaboration with sales teams

· Compiled shipping documents to bank for Letter of Credit or factoring payments

· Assisted accounting department for bank enquiry on enquiry of LC documentation

· Coordinated with factories, forwarders and buyers, to trace manufacturing and shipping status

· Audited debit note for the shipping agents as cost controlling purpose

· Coordinated end-to-end import/export documentation, ensuring accuracy, compliance, and timely submission · to authorities

· Managed booking, scheduling, and follow-up of sea, air, and road shipments with logistics partners

· Resolved shipment delays, discrepancies, and claims by coordinating with carriers, customs brokers, and · internal teams

· Compiled shipping documents to bank for Letter of Credit or factoring payments

· Assisted accounting department for bank enquiry on enquiry of LC documentation

· Coordinated with factories, forwarders and buyers, to trace manufacturing and shipping status

· Audited debit note for the shipping agents as cost controlling purpose

· Coordinated end-to-end import/export documentation, ensuring accuracy, compliance, and timely submission · to authorities

· Managed booking, scheduling, and follow-up of sea, air, and road shipments with logistics partners

· Resolved shipment delays, discrepancies, and claims by coordinating with carriers, customs brokers, and · internal teams

· Provided quotation for import & export freight rate & inland trucking

· Prepared export booking and documentation for air & ocean export shipment

· Coordinated customs clearance, inland delivery, warehouse service for air & ocean import shipments

· Calculated freight, duties, and taxes, optimizing shipping modes and routes to reduce total landed costs

• Traced & followed up payment status of outstanding account
• Issued payment to vendors

· Processed data entry for inventory & jewelry information.

· Collected past due from outstanding account

· Greeted visitors, managed reception area, and ensured a professional, welcoming environment for clients and · guests