Wai Yan FANNY CHAN

• Handling complaints received under the Whistleblowing Policy
• Planning and conducting investigations into whistleblowing cases
• Identifying findings, proposing recommendations, and preparing investigation reports to the Whistleblowing Panel
• Performing internal audit tasks and any other ad-hoc assignments

Performing operational and administrative duties for investigation into and prosecution of corruption and kindred crimes, including:

• Conducting interviews with complainants and subjects of investigations
• Participating in arrest and search operations
• Carrying out covert surveillances
• Compiling investigation reports
• Collecting evidence of suspected crimes and preparing reports for legal advice
• Assisting prosecution counsels in trials

• Providing customer services at check-in desks, boarding gates and arrival gates
• Monitoring flights' passengers acceptance and accommodating special requests of passengers
• Conducting pre-flight editing (seat allocation, catering arrangement, etc.) and compiling post-flight reports

• Providing customer services at check-in desks and boarding gates
• Handling airlines' top-tier members and VIPs
• Conducting pre-flight editing and compiling post-flight reports

• Carrying out general office administration and basic accounting works
• Handling customers' enquiries
• Preparing quotations and invoices
• Arranging subcontractors' work schedules and payments
• Conducting site visits and safety inspections with subcontractors and safety officers