Summary
Overview
Work History
Education
Skills
Timeline
Generic

WAI LOK SO

BARISTA
Tiu Keng Leng

Summary

Adept at beverage preparation and espresso machine operation, I enhanced customer satisfaction and sales at DEILFANCNE by creating personalized drinks and fostering a welcoming environment. Skilled in cash handling and maintaining cleanliness, my proactive approach and friendly demeanor significantly contributed to a positive customer experience.

Overview

5
5
years of professional experience

Work History

BARISTA

DEILFANCNE
10.2021 - 05.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Bartender

Sound Department
05.2021 - 02.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Sales

UNIQLO
03.2019 - 01.2020
  • Boosted sales performance by developing and implementing effective sales strategies and techniques.
  • Increased commercial sales revenue by consistently meeting and exceeding sales targets.


Education

Associate of Science - Sport Coach

Hong Kong Baptist University
Kowloon Tong

High School Diploma -

MAN KWAN QUALIED COIIEGE
Tiu Keng Leng, Hong Kong
09-2018

Skills

Coffee latte art tips

Timeline

BARISTA

DEILFANCNE
10.2021 - 05.2024

Bartender

Sound Department
05.2021 - 02.2022

Sales

UNIQLO
03.2019 - 01.2020

Associate of Science - Sport Coach

Hong Kong Baptist University

High School Diploma -

MAN KWAN QUALIED COIIEGE
WAI LOK SOBARISTA