Vivian Jiang

2017 - Current, working at fabric material team

• Analyzed commodity markets and opportunities to improve marketing strategies.
• Consolidate global commitment on fabrics among different brands, mills to have more bargaining power to negotiate more competitive costs.
• Monitored inventory levels and negotiate with mills on the leftovers management.
• Analyzed commit data regularly to identify saving, largest-selling items and support customer adjust future buying decisions accordingly.
• Worked on mill strategy analyzing sales data and competitor benchmarks, leading to improved customer satisfaction.

2015-2017, worked at handbag department

• Facilitated clear communication between production team and factory regarding expectations on craft, bulk and feedback on execution quality.
• Optimized inventory turnover by closely monitoring sell-through rates and adjusting replenishment orders accordingly.
• Assisted customers in locating desired items or suggesting suitable alternatives when necessary.
• Managed sample and bulk quality by meeting with factory from time to time ensuring a guaranteed quality across the brand.

2012-2015, worked at Denim production team

• Monitored production rates to plan rework processes to improve production.
• Monitored, recorded and tracked production progress to meet aggressive production quotas. Reported production malfunctions to managers and production supervisors.
• Created production schedules to effectively fulfill production plans and meet process goals.
• Demonstrated exceptional problem-solving skills when addressing customer issues related to sizing, product defects, or concerns about fit, resulting in increased client satisfaction.

• bulk production work.

Provide customer services and manage all production coordination and progress, including order processing, fabric booking and accessories ordering.

• Collaborated with factory to develop garment samples.
• Organized production line with factory to meet on time garment delivery.