Veronika Yeh
Sr. Supply Chain Specialist
New Taipei City
Summary
Accomplished Sr. Supply Chain Specialist with a proven track record at Abbott Medical Device Taiwan, enhancing supply chain optimization and supplier relationship management. Expert in forecasting accuracy and demand planning, I significantly improved on-time delivery rates. My adept problem-solving and customer service skills have driven substantial growth and operational efficiency.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sr. Supply Chain Specialist
Abbott Medical Device Taiwan
Taipei City, Taiwan
11.2023 - Current
- Hold the S&OP meeting monthly to review and adjust sales forecast & demand with the sales teams
- Analysis the sales trend before the S&OP meeting to the knowledge of the under-forecasting and over-forecasting and provide the suggestion to sales team during the S&OP meeting.
- Co-work with RA team to have license submission and approval timeline and other required information about the products that can be imported to Taiwan.
- Manage demand planning for 4 business units, Electrophysiology, Structural Heart, Heart Failure and Neuromodulation.
- Manage purchase order including order tracking and follow up
- Ensure 4 Distribution Centers to deliver the shipment on time
- Manage demand & planning system
- Complete the required setting on SAP to ensure the automatic orders for specific products
- Verify the accuracy of all shipments as they are delivered.
- Notify the appropriate parties of any issues or concerns with deliveries.
- Effectively manage and evaluate forecast accuracy and mentor sales team to help reach goals.
- Report the product with discrepancy and handling the return to Distribution Center
Freight & Distribution and Customer Service Specia
Abbott Medical Device Taiwan
Taipei City, Taiwan
08.2019 - 11.2023
- Order management
- Shipment management
- Daily manage back order and open order to ensure goods arrive in the warehouse
- Inventory management and cycle account conduction
- Demand and Planning
- Monthly review S& OP with sales team
- Customer database maintain
- Service complaint handling
- Product Event Return conduction
- Logistic Program management
- Coordinate with warehouse to secure on time delivery
- Invoice handling
- Payment expedite Credit/Debit Note handling
- Co-work with commercial team to achieve sales target
- Teamwork to complete audit project yearly
Sales Administrator
Jaynics Technology Limited
New Taipei City, Taiwan
07.2015 - 03.2019
- • Orders and Shipments follow up
- • Communicate with suppliers, retailers, cusTomers etc. to achieve profitable deals and mutua satisfaction
- •Prepares Shipping Instructions Package,which consists of load plan,shipment details,
- Container manifest, shipping marks and BIL separation instructions.
- • Ensure Supplier to delivery Shipments on schedule
- • Prepare shipping documents with confirmed Delivery Order (D/O)
- • Coordinate with forwarders for on time shipping and Ensure prompt ETD and ETA of finished goods
- • Coordinate with factories for shipping schedule and loading plan
- • Track all shipment including samples deliveries from Suppliers (e.g.shipping status)
- • Provide shipping schedule and shipping documents to the customer
- • Resolve the problem from customer
- • Deal with the after service and follow up
Education
Bachelor's Degree - German
Tamkang University
New Taipei City, Taiwan 04.2001 -
Skills
SAP
Microsoft Office
Supplier relationship management
Demand planning
Problem-solving
Customer service
Time management
Operations management
Negotiating
Sales Order Processing
Timeline
Sr. Supply Chain Specialist
Abbott Medical Device Taiwan
11.2023 - Current
Freight & Distribution and Customer Service Specia
Abbott Medical Device Taiwan
08.2019 - 11.2023
Sales Administrator
Jaynics Technology Limited
07.2015 - 03.2019
Bachelor's Degree - German
Tamkang University
04.2001 -
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