Meeting new people from different background
Ursula Limbu
Floor Manager
Yuen Long
Summary
In the hospitality industry for 10+ years handling operation management with high proficient in working collaboratively, maximizing satisfaction and exceeding restaurant standards
Overview
11
11
years of professional experience
Work History
Floor Manager
Pirata Hong Kong
06.2021 - Current
- Skilled in managing store inventory and stock levels to maintain availability of products
- Seasoned experienced manager with 2+ experience
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality
- Ensuring main priority for guest satisfaction
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
Senior Supervisor
208 Duecento Otto
08.2017 - 11.2020
- Monitor tables and visit at appropriate times to handle requests,del iver items and refill drink
- Anticipated guest needs and address all requests promptly. Work collaboratively with team to ensure all customer needs are met and restaurant standard of services are maintained
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
Hostess
RHODA- Sai Ying Pun
6 2016 - 5 2017
- Present menus,create personal dining experience,answer questions.
- Accept and organize reservations,and prioritize reservations to accommodate customers. Addressed guests or complaints,and escalated major complaints to manager
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hostess
AL MOLO / BLT Steak (Dining Concepts)
09.2013 - 06.2016
- Supervised and coordinated dining room activities and directed staff to provide fast and courteous service.
- Inspected dining room for cleanliness,proper supply levels and required staffing
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Kantipur English High School
Xavier Academy
Skills
Personalityhighlights
- Cheerful disposition
- Neat and well-organized
- Motivated by problem solving
- Independent worker
- Leadership Workflow Optimization
Interests
Culinary Exploration
Timeline
Floor Manager
Pirata Hong Kong
06.2021 - Current
Senior Supervisor
208 Duecento Otto
08.2017 - 11.2020
Hostess
AL MOLO / BLT Steak (Dining Concepts)
09.2013 - 06.2016
Hostess
RHODA- Sai Ying Pun
6 2016 - 5 2017
High School Diploma -
Kantipur English High School
Xavier Academy
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