U IEONG LAM
Mau Ping,NSK
Summary
Dynamic General Manager with a proven track record at Strong Progress Garment Factory, excelling in international business development and client relations. Skilled in leadership and problem resolution, I successfully led international exhibitions and enhanced e-commerce engagement, fostering loyalty and satisfaction among diverse stakeholders.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
12
12
years of professional experience
Work History
Clerk - Logistics Department
Strong Progress Garment Factory Company Limited
09.2013 - 09.2015
- Prepare logistics documents, including commercial invoice, packing list, CO, and other required documents
- Coordinate with logistic companies and manage shipments
- Improved customer satisfaction by promptly answering inquiries and providing accurate information
General Manager
Strong Progress Garment Factory Company Limited
10.2015 - Current
- Oversee daily operations for 5 different departments, fostering a positive work environment.
- Spearhead international business development (clients from Mainland China, Hong Kong, UK, US, Japan, Russia)
- Cultivate strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Lead several international exhibitions (China, Hong Kong, Russia), and successfully build up business with new clients
- Create online content and start e-commerce business
Education
Bioengineering
University of California, Berkeley
Berkeley, USA01-2013
Skills
- Leadership and team building
- Active listening and needs assessment
- Problem Resolution
- Team player
- Approachable collaborator
- Audience engagement skills
Additional Information
Additional experience
- Private Tutor (All subjects) | 5+ years experience from P1 to F2
- Event EMCEE | Hosted several events, including weddings, seminars, and corporate banquet
- Product Sourcing Agent | source different products, including customised packaging, communicate with vendors, and arrange international shipments
- Social Media Content Creator | Assist in managing social media platforms, including Instagram, Red, and Douyin. Have good knowledge of current mainstream social media platforms
Languages
Chinese (Cantonese)
Timeline
General Manager
Strong Progress Garment Factory Company Limited
10.2015 - Current
Clerk - Logistics Department
Strong Progress Garment Factory Company Limited
09.2013 - 09.2015
Bioengineering
University of California, Berkeley
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