Turyati N/A

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on improving the service quality
• Maintained a clean, safe, and organized restaurant environment to enhance the customer experience.
• meeting and greeting guest ,taking food and drinks orders inputting to Pos ,served their orders ,clearing tables ,re-setting tables ,cleaning cutlery ,etc
• making beverages ie .by the bar
• helping kitchen team if necessary washing and chopping vegetable to ensure the service smooth for the foods and stock quantity
• processing payment and end of the day report

*Responsible for greeting guest and assisting them to their table

*providing the guest with recommendations/suggestion about food and beverage menu

*taking food and drinks order and served promptly with focused attention to customer needs

*Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

*clearing tables and re-setting tables

*Maintained a clean and orderly dining area for an enjoyable guest experience

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*Contributed to environmental sustainability efforts by using eco- friendly cleaning products and properly recycling materials when required

*Displayed excellent time management skills by completing task within allocated timeframes even when facing unexpected challenges

*Contributed to on -time departures by efficiently completing cleaning tasks within tight timeframes

*Ensured passenger satisfaction through detailed attention to seat pockets, tray tables ,tv entertainment system ,toilets and vacuum the isle and overhead compartment

• Food preparation
• Cleaning of kitchen & equipment
• Packing of food stuffs

• Responsible for introducing and generating new clients both through face-to-face meetings and via telephone inquiries
• Processing and administering applications for loan assistance, conducting background credit searches and explanation of loans to clients to ensure statutory HK loan requirements were met
• Accurately inputting client information to the company's computer data-base and maintaining company client records and relationships

• Assisting with food preparation, presentation and putting up of orders
• Stock-taking and re-ordering of produce and provisions on a daily basis
• After two months, I was promoted to 'front-desk' duties - responsible for hostess/greeting and seating customers