Tung Hiu Yan
Student
Shau Kei Wan
Summary
- Hardworking Data Transcriber known for fast typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication and interpersonal skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Account Clerk
Dino and Co Limited
03.2020 - Current
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled system accounts against bank statements.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Processed payroll for month salaried and hourly employees.
Clothes Seller
G2000
05.2021 - 10.2021
- Provided exceptional customer service, cultivating loyal clientele and generating repeat business.
- Assisted in merchandising tasks such as restocking shelves and updating seasonal displays for maximum impact on sales performance.
- Processed returns and exchanges efficiently, ensuring a seamless experience for the customer during their visit.
- Increased customer satisfaction by providing personalized fashion advice and recommendations.
- Promoted store events and special promotions through effective communication with customers.
Clothing Sales Associate
Gigasports
07.2020 - 06.2021
- Cleaned, closed, and secured store at end of shift.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Greeted customers, identified needs and provided product advice.
- Pressed and folded items upon arrival in store to increase visual appeal.
Education
Bachelor - Nursing
Hong Kong Metropolitan University
Ho Man Tin, Hong Kong08-2028
High School Diploma -
Hong Kong Institute of Vocational Education
Kwai Chung, Hong Kong08-2023
Skills
Invoicing
Purchase order management
Expertise in MYOB, XERO
Microsoft Excel
Microsoft office
Customer service
Friendly and helpful
Problem-solving
Self motivation
Active listening
Timeline
Clothes Seller
G2000
05.2021 - 10.2021
Clothing Sales Associate
Gigasports
07.2020 - 06.2021
Account Clerk
Dino and Co Limited
03.2020 - Current
Bachelor - Nursing
Hong Kong Metropolitan University
High School Diploma -
Hong Kong Institute of Vocational Education
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