Tsz Yung Janet WONG
Human Resources Officer
Hong Kong
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of HR management, recruitment, and administrative support across various industries.
Overview
12
12
years of professional experience
Work History
Human Resources Officer
Swire Properties Limited
2024.08 - Current
- Coordinated employee placements and administrative details.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Improved interdepartmental communication by acting as a liaison between talent management, payroll, and accounting teams.
Resourcing Coordinator
Resource Solutions
2022.11 - 2024.03
- Company Overview: Standard Chartered Hong Kong - Resourcing Coordinator
- Facilitate implementation of new employee recruiting, and other related initiatives
- Provided administrative support to the HR department, including maintaining employee records, scheduling interviews, and preparing reports
- Conducted reference checks and background screenings for potential hires
- Participated in career fairs and networking events to build relationships with potential candidates
- Standard Chartered Hong Kong - Resourcing Coordinator
HR Shared Services Analyst
Citibank, N.A.
2018.11 - 2022.10
- Company Overview: Hong Kong - HR Shared Services Analyst
- Responded to employee inquiries regarding HR policies, benefits, and procedures
- Respond promptly to customer queries and reaches satisfactory resolution
- Be proactive and anticipate with customer expectations
- Execute and monitor on and off boarding progression ensuring completion of assignments by requested due date
- Manage records management and inventory processing with vendor
- Coordinate with benefits vendors, conduct needs assessment and update content or develop content related solutions
- Hong Kong - HR Shared Services Analyst
Specialist
G4S
2017.12 - 2018.11
- Company Overview: Hong Kong (Citibank Hong Kong Security Management - Specialist)
- Implement security controls, processes and procedures with Honeywell Pro-Watch system
- Maintain administrative, reports & files, to ensure data and records are in an effective, up-to-date and accurate for access control
- Assist in development of security architecture, policies, standards, guidelines and procedures
- Investigate security incidents and come up with resolutions in timely manner
- Provide support in the Procurement operation, update and maintain the master data of purchasing system and PO
- Hong Kong (Citibank Hong Kong Security Management - Specialist)
Administrative Assistant
Asia Diam (HK) Ltd
2016.05 - 2017.12
- Handle full spectrum of office administration
- Provide secretarial and administrative support
- Perform general administration duties, such as maintaining filing system, making report, travel arrangement, processing of expense claims
- Organize, maintain and update reports, records, and filing systems
- Perform general reception duties including handling phone calls, greeting and serving guests, handling incoming/outgoing mail, couriers, faxes and deliveries
- Negotiate related sales, manage relevant vendor relationships and office renovation
Advance Sales Associate
UNIQLO
2012.12 - 2016.05
- Company Overview: Lee Theatre Flagship store
- To meet sales target and provide thoughtful and discreet customer service in line with Company's customer service standards
- Ensure store systems and operational procedures are followed accurately and as instructed
- Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness
- Daily inventory of merchandise and stock replenishment
- To coordinate all necessary tasks in relation to event promotion/redemption activities
- Lee Theatre Flagship store
Education
BBA - BBA (Hons) in Human Resource Management
The Hong Kong Polytechnic University (SPEED)
2001.04 -
Higher Diploma - Creative Design (Integrated Graphic Communication)
Hong Kong College of Technology
2009.01 - 2012.01
2-Year Advanced Diploma - Accounting
Sacred Heart Canossian College of Commerce
2006.01 - 2009.01
1-Year Certificate - Business Administration
Sacred Heart Canossian College of Commerce
Skills
HR Management
Recruitment Processing
Office Administrative Support
Employee Relations
Security Management
Interpersonal Skills
Timeline
Human Resources Officer
Swire Properties Limited
2024.08 - Current
Resourcing Coordinator
Resource Solutions
2022.11 - 2024.03
HR Shared Services Analyst
Citibank, N.A.
2018.11 - 2022.10
Specialist
G4S
2017.12 - 2018.11
Administrative Assistant
Asia Diam (HK) Ltd
2016.05 - 2017.12
Advance Sales Associate
UNIQLO
2012.12 - 2016.05
Higher Diploma - Creative Design (Integrated Graphic Communication)
Hong Kong College of Technology
2009.01 - 2012.01
2-Year Advanced Diploma - Accounting
Sacred Heart Canossian College of Commerce
2006.01 - 2009.01
BBA - BBA (Hons) in Human Resource Management
The Hong Kong Polytechnic University (SPEED)
2001.04 -
1-Year Certificate - Business Administration
Sacred Heart Canossian College of Commerce