Tsz Lok Wu
MAKEUP ARTIST
Lam Tin,Hong Kong
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
MAKEUP ARTIST
Laura Mercier
2022.09 - Current
- Provided personalized assistance to customers by addressing product inquiries, offering recommendations, and facilitating purchases
- Delivered professional makeup and brow services tailored to individual client preferences
- Conducted in-depth consultations to assess client needs
- Fostered long-term customer relationships through exceptional service
SALES ASSOCIATE
CHRISTIAN DIOR COUTURE Limited
2017.06 - 2021.02
- Built relationships with customers to encourage repeat business
- Solved customer challenges by offering relevant products and services
- Based on the client’s style to mix and match for the client
- Provided fashion advice
SPECIALIST (In-store Visual Merchandiser of Women’s wear)
ZARA Asia Limited
2016.01 - 2017.02
- Mainly be in charge of the BASIC section
- Analyzing the sales and make commercial strategies
- Arranging the staff to finish their job target
- Coordinating the products by collections, style concepts and company guidelines in the top store of the company (IFC mall)
- Mannequin dressing and styling to promote the trend and the potential products
- Balancing the store image and commercial strategies by communication with Store Director and Managers
- Developing the daily and weekly action plans based on analyzing all kinds of the reports to enhance the sales
- Planning the collection layout change for the new arrivals shipments (twice a week)
- Working with the District Visual Merchandiser and international VM team in sales workshop and new stores opening preparation (Yoho Town, Newtown plaza, Habour city, Venetian Macao)
- Touching up and rotating the items once the ranking is out of stock
SALES ASSISTANT
ZARA Asia Limited
2013.09 - 2015.12
- Providing customer service to the clients
- Assisting shoppers to find the goods and products they are looking for
- Reporting discrepancies and problems to the store managers
- Giving advice and guidance on product selection to customers
- Working within established guidelines, particularly with brands
SALESPERSON
UNIQLO HONG KONG Limited
2011.09 - 2013.07
- Providing customer service to the clients
- Assisting shoppers to find the goods and products they are looking for
- Giving advice and guidance on product selection to customers
SALESPERSON
I.T Apparels Limited
2011.04 - 2011.12
- Advising customers by providing information on products
- Helping customer make selections by building customer confidence, offering suggestions and opinions
- Serving customers by selling products, meeting customer needs
Education
YI JIN /Secondary Schools Collaborations Project -
BUDDHIST HUI YUAN COLLEGE
2009.01 - 2010.01
No Degree -
YCH LAW CHEN CHOR SI COLLEGE
2004.04 - 2009.01
Skills
Makeovers
Bridal makeup application
Skin-tone management
Makeup application
Client consultations
Product knowledge
Eyebrow styling
Client relationship building
Makeup trend awareness
Certification
2020-2021 MAKE UP FOR EVER ACADEMY -BRIDAL & EVENING MAKE UP CERTIFICATE COURSE -CREDIT
Timeline
MAKEUP ARTIST
Laura Mercier
2022.09 - Current
SALES ASSOCIATE
CHRISTIAN DIOR COUTURE Limited
2017.06 - 2021.02
SPECIALIST (In-store Visual Merchandiser of Women’s wear)
ZARA Asia Limited
2016.01 - 2017.02
SALES ASSISTANT
ZARA Asia Limited
2013.09 - 2015.12
SALESPERSON
UNIQLO HONG KONG Limited
2011.09 - 2013.07
SALESPERSON
I.T Apparels Limited
2011.04 - 2011.12
YI JIN /Secondary Schools Collaborations Project -
BUDDHIST HUI YUAN COLLEGE
2009.01 - 2010.01
No Degree -
YCH LAW CHEN CHOR SI COLLEGE
2004.04 - 2009.01