Tsz Lam Vivien Yeung
Tai Po
Summary
A versatile and forward-thinking professional with a unique blend of experience in environmental sustainability, community engagement, and emerging AI technologies. Recently certified in ESG reporting, sustainable finance, and AI-driven digital marketing, demonstrating a commitment to continuous learning and adaptation. Combines strong analytical and problem-solving skills with a proven ability to manage projects, build relationships, and support diverse teams. Eager to apply this diverse skill set to a challenging role that leverages technology to drive positive community impact and advance sustainability initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
AI Training Specialist
Practical AI Academy (formerly Asia Applied AI Academy)
Hong Kong
06.2025 - Current
- Conducted targeted market research to identify emerging trends and potential corporate clients.
- Developed persuasive training proposals that articulated value of AI solutions for specific business needs.
- Managed initial client communications, answering inquiries and qualifying leads for academy programs.
- Provided essential administrative support by updating website content and executing operational tasks.
Part-time Project Assistant
A Plastic Ocean Foundation
Hong Kong
11.2024 - Current
- Coordinated and executed environmental education events for school and corporate audiences.
- Facilitated community forum discussions at careers expos to promote sustainability initiatives.
- Engaged in organizational campaigns, including Eco-Challenge, to enhance community involvement in sustainability.
- Promoted nature-based solutions such as Bamboo, Coral Plates, and Black Soldier Flies programs.
Part-time English Tutor
iLearner Education Centre
Hong Kong
10.2024 - 07.2025
- Delivered targeted English phonics and grammar instruction to P1-S3 students, including those with SEN and from underprivileged backgrounds.
- Assessed individual student needs to design customized lesson plans for group and one-on-one settings.
- Adapted teaching methods to maximize comprehension and engagement in lesson delivery.
- Fostered a positive learning environment, enhancing student confidence and language skills.
Shop Manager and Technician
CS Go Repairs
Brisbane
02.2020 - 01.2024
- Directed daily store operations, optimizing inventory management, staff scheduling, and financial oversight for enhanced performance.
- Recruited and mentored a high-performing technician team, focusing on technical skills and customer service excellence.
- Resolved escalated customer issues through effective problem-solving and mediation, ensuring high satisfaction and retention rates.
- Analyzed sales data to refine merchandising strategies and tracked repair trends for preventative measures.
Memberships & Women’s Team Coordinator (Volunteer)
Brisbane Spikers
01.2020 - 01.2024
- Executed targeted social media marketing strategy, increasing team membership significantly.
- Maintained accurate membership database to enhance communication and record-keeping.
- Mentored players on athletic techniques and best practices, improving overall team performance.
- Organized team-building activities and special events, providing administrative support for schedules.
International Business Intern
Project Everest Ventures
Fiji
11.2019 - 12.2019
- Conducted qualitative field research by interviewing local farmers in Fiji to gather primary data on agricultural challenges.
- Analyzed interview findings for a report exploring feasibility of sustainable social ventures for community support.
- Developed solutions focusing on environmental sustainability, food security, health, and economic empowerment.
Volunteer
Down Syndrome Queensland
Australia
01.2018 - 12.2018
- Researched and developed comprehensive Individual Travel Package for teens and adults with Down Syndrome to enhance independent travel.
- Served as Weekend Leader during October Challenge, ensuring safety and well-being of three participants while providing assistance.
Venue Technology Team Member (Volunteer)
XXI Commonwealth Games 2018
Gold Coast
03.2018 - 04.2018
- Managed deployment, return, and asset tracking of critical technology equipment for international events.
- Served as client liaison, investigating technical requests and reporting results to Technology Manager.
- Delivered front-of-house assistance to support crowd management and enhance customer service.
Brisbane International Student Ambassador
Study Brisbane, Brisbane City Council
Brisbane
04.2017 - 03.2018
- Promoted Brisbane as a premier study destination through integrated social media outreach.
- Guided new international students in accessing essential university and city resources.
- Supported civic events, representing both the city and the international student community.
Secretary
University of Queensland Student Union Association of Postgraduate Students
Brisbane
07.2017 - 11.2017
- Managed all administrative and logistical aspects of meetings, including scheduling and venue booking.
- Tracked meeting attendance through maintenance of an attendee register.
- Assisted in planning major events such as 3MT Finals and Postgraduate Ball.
Conservation Volunteering
Conservation Volunteers Australia
Brisbane
12.2016 - 12.2016
- Control Rubber Vines at Mount Blandy by removing the invasive weeds to maintain local biodiversity.
Environmental Planning Assistant Planner
City Of Toronto
Toronto
05.2015 - 07.2015
- Researched emerging design standards and climate-resilient initiatives from major global cities for University of Toronto's ENV440 course.
- Synthesized research findings into a summary report to guide future planning policies in Toronto.
- Attended Canada-Netherlands Resilient Cities Summit to collect insights on collaborative solutions for water, soil, design, and sustainable energy.
Programme Assistant
Chinese YMCA Of Hong Kong
Shek Kip Mei
06.2014 - 08.2014
- Coordinated logistics for youth and family events, including venue booking, catering, and participant registration.
- Managed activities during classes and field trips, serving as main contact for children and parents.
- Delivered administrative support to leadership by prioritizing and delegating tasks for program efficiency.
Education
Master of Science - Environmental Management, Sustainable Development
University of Queensland
Brisbane, AustraliaBachelor of Arts - Environmental Studies
University of Toronto
Toronto, Canada06-2016
International Baccalaureate (IB) Bilingual Diploma -
Renaissance College Hong Kong
Hong Kong01-2012
Diploma in Applied Psychology - Psychology
Hong Kong Baptist University
Hong Kong01-2010
Skills
- AI & Digital Marketing: AI-Powered Market Research, AI Image & Video Generation, AI Business Applications, Social Media Content Creation, Client Proposal Development
- Sustainability & ESG: ESG Reporting Standards (Hong Kong), Sustainable Finance, Community Outreach, Environmental Planning, Biodiversity Conservation
- Languages: Fluent in Cantonese, English, and Mandarin
- Professional & Technical: Client Relations, Project Support, Team Leadership, Training & Mentoring, Data Analysis, Problem Solving, Event Management, Microsoft Office Suite
Hobbies and Interests
- Photography
- Sports (Badminton & Volleyball)
- Music (Singing)
Certification
ESG Reporting Certification | The Hong Kong Chartered Governance Institute | 2025
- Focused on Hong Kong-specific ESG reporting practices
- Entitled to use 'HKCGI CERT: ESG' post-nominal
Certified ESG Strategist (CESGS) | Hong Kong Institute of Certified ESG Strategists | 2024-2025
- Recognized as an ordinary member authorized to use the CESGS designation
Cert. in Sustainable Development & Green Finance | Tech on Fire Ltd. (Pass with Merit) | 2024
- Awarded a certificate from SGS Hong Kong Limited
AI & Digital Marketing Certifications | MAYA Education | 2025
- Completed 36 hours of professional training in AI for marketing, image/video generation, and business applications
Timeline
AI Training Specialist
Practical AI Academy (formerly Asia Applied AI Academy)
06.2025 - Current
Part-time Project Assistant
A Plastic Ocean Foundation
11.2024 - Current
Part-time English Tutor
iLearner Education Centre
10.2024 - 07.2025
Shop Manager and Technician
CS Go Repairs
02.2020 - 01.2024
Memberships & Women’s Team Coordinator (Volunteer)
Brisbane Spikers
01.2020 - 01.2024
International Business Intern
Project Everest Ventures
11.2019 - 12.2019
Venue Technology Team Member (Volunteer)
XXI Commonwealth Games 2018
03.2018 - 04.2018
Volunteer
Down Syndrome Queensland
01.2018 - 12.2018
Secretary
University of Queensland Student Union Association of Postgraduate Students
07.2017 - 11.2017
Brisbane International Student Ambassador
Study Brisbane, Brisbane City Council
04.2017 - 03.2018
Conservation Volunteering
Conservation Volunteers Australia
12.2016 - 12.2016
Environmental Planning Assistant Planner
City Of Toronto
05.2015 - 07.2015
Programme Assistant
Chinese YMCA Of Hong Kong
06.2014 - 08.2014
Master of Science - Environmental Management, Sustainable Development
University of Queensland
Bachelor of Arts - Environmental Studies
University of Toronto
International Baccalaureate (IB) Bilingual Diploma -
Renaissance College Hong Kong
Diploma in Applied Psychology - Psychology
Hong Kong Baptist University
Similar Profiles
Jack CookJack Cook
Software Engineer Intern at AI Academy TutorsSoftware Engineer Intern at AI Academy Tutors
Aidan GaoAidan Gao
Co-Founder at Deep Blue AI AcademyCo-Founder at Deep Blue AI Academy
Jerin K JosephJerin K Joseph
National Sales Head at Vedhik IAS Academy & Vedhik Ai Schools -iLearning EnginesNational Sales Head at Vedhik IAS Academy & Vedhik Ai Schools -iLearning Engines
Andrea, Ke Chin KuoAndrea, Ke Chin Kuo
Purchasing Specialist at Pacific Tide LimitedPurchasing Specialist at Pacific Tide Limited
Cheuk Hei ChanCheuk Hei Chan
Assistant Administrative Manager at TopBest International LimitedAssistant Administrative Manager at TopBest International Limited