Tsz Lam Vivien Yeung
Tai Po
Summary
A versatile and forward-thinking professional with a unique blend of experience in environmental sustainability, community engagement, and emerging AI technologies. Recently certified in ESG reporting, sustainable finance, and AI-driven digital marketing, demonstrating a commitment to continuous learning and adaptation. Combines strong analytical and problem-solving skills with a proven ability to manage projects, build relationships, and support diverse teams. Eager to apply this diverse skill set to a challenging role that leverages technology to drive positive community impact and advance sustainability initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
AI Training Specialist
Practical AI Academy (formerly Asia Applied AI Academy)
Hong Kong
06.2025 - Current
- Conducted targeted market research to identify emerging trends and potential corporate clients.
- Developed persuasive training proposals that articulated value of AI solutions for specific business needs.
- Managed initial client communications, answering inquiries and qualifying leads for academy programs.
- Provided essential administrative support by updating website content and executing operational tasks.
Part-time Project Assistant
A Plastic Ocean Foundation
Hong Kong
11.2024 - Current
- Coordinated and executed environmental education events for school and corporate audiences.
- Facilitated community forum discussions at careers expos to promote sustainability initiatives.
- Engaged in organizational campaigns, including Eco-Challenge, to enhance community involvement in sustainability.
- Promoted nature-based solutions such as Bamboo, Coral Plates, and Black Soldier Flies programs.
Part-time English Tutor
iLearner Education Centre
Hong Kong
10.2024 - 07.2025
- Delivered targeted English phonics and grammar instruction to P1-S3 students, including those with SEN and from underprivileged backgrounds.
- Assessed individual student needs to design customized lesson plans for group and one-on-one settings.
- Adapted teaching methods to maximize comprehension and engagement in lesson delivery.
- Fostered a positive learning environment, enhancing student confidence and language skills.
Shop Manager and Technician
CS Go Repairs
Brisbane
02.2020 - 01.2024
- Directed daily store operations, optimizing inventory management, staff scheduling, and financial oversight for enhanced performance.
- Recruited and mentored a high-performing technician team, focusing on technical skills and customer service excellence.
- Resolved escalated customer issues through effective problem-solving and mediation, ensuring high satisfaction and retention rates.
- Analyzed sales data to refine merchandising strategies and tracked repair trends for preventative measures.
Memberships & Women’s Team Coordinator (Volunteer)
Brisbane Spikers
01.2020 - 01.2024
- Executed targeted social media marketing strategy, increasing team membership significantly.
- Maintained accurate membership database to enhance communication and record-keeping.
- Mentored players on athletic techniques and best practices, improving overall team performance.
- Organized team-building activities and special events, providing administrative support for schedules.
International Business Intern
Project Everest Ventures
Fiji
11.2019 - 12.2019
- Conducted qualitative field research by interviewing local farmers in Fiji to gather primary data on agricultural challenges.
- Analyzed interview findings for a report exploring feasibility of sustainable social ventures for community support.
- Developed solutions focusing on environmental sustainability, food security, health, and economic empowerment.
Volunteer
Down Syndrome Queensland
Australia
01.2018 - 12.2018
- Researched and developed comprehensive Individual Travel Package for teens and adults with Down Syndrome to enhance independent travel.
- Served as Weekend Leader during October Challenge, ensuring safety and well-being of three participants while providing assistance.
Venue Technology Team Member (Volunteer)
XXI Commonwealth Games 2018
Gold Coast
03.2018 - 04.2018
- Managed deployment, return, and asset tracking of critical technology equipment for international events.
- Served as client liaison, investigating technical requests and reporting results to Technology Manager.
- Delivered front-of-house assistance to support crowd management and enhance customer service.
Brisbane International Student Ambassador
Study Brisbane, Brisbane City Council
Brisbane
04.2017 - 03.2018
- Promoted Brisbane as a premier study destination through integrated social media outreach.
- Guided new international students in accessing essential university and city resources.
- Supported civic events, representing both the city and the international student community.
Secretary
University of Queensland Student Union Association of Postgraduate Students
Brisbane
07.2017 - 11.2017
- Managed all administrative and logistical aspects of meetings, including scheduling and venue booking.
- Tracked meeting attendance through maintenance of an attendee register.
- Assisted in planning major events such as 3MT Finals and Postgraduate Ball.
Conservation Volunteering
Conservation Volunteers Australia
Brisbane
12.2016 - 12.2016
- Control Rubber Vines at Mount Blandy by removing the invasive weeds to maintain local biodiversity.
Environmental Planning Assistant Planner
City Of Toronto
Toronto
05.2015 - 07.2015
- Researched emerging design standards and climate-resilient initiatives from major global cities for University of Toronto's ENV440 course.
- Synthesized research findings into a summary report to guide future planning policies in Toronto.
- Attended Canada-Netherlands Resilient Cities Summit to collect insights on collaborative solutions for water, soil, design, and sustainable energy.
Programme Assistant
Chinese YMCA Of Hong Kong
Shek Kip Mei
06.2014 - 08.2014
- Coordinated logistics for youth and family events, including venue booking, catering, and participant registration.
- Managed activities during classes and field trips, serving as main contact for children and parents.
- Delivered administrative support to leadership by prioritizing and delegating tasks for program efficiency.
Education
Master of Science - Environmental Management, Sustainable Development
University of Queensland
Brisbane, AustraliaBachelor of Arts - Environmental Studies
University of Toronto
Toronto, Canada06-2016
International Baccalaureate (IB) Bilingual Diploma -
Renaissance College Hong Kong
Hong Kong01-2012
Diploma in Applied Psychology - Psychology
Hong Kong Baptist University
Hong Kong01-2010
Skills
- AI & Digital Marketing: AI-Powered Market Research, AI Image & Video Generation, AI Business Applications, Social Media Content Creation, Client Proposal Development
- Sustainability & ESG: ESG Reporting Standards (Hong Kong), Sustainable Finance, Community Outreach, Environmental Planning, Biodiversity Conservation
- Languages: Fluent in Cantonese, English, and Mandarin
- Professional & Technical: Client Relations, Project Support, Team Leadership, Training & Mentoring, Data Analysis, Problem Solving, Event Management, Microsoft Office Suite
Hobbies and Interests
- Photography
- Sports (Badminton & Volleyball)
- Music (Singing)
Certification
ESG Reporting Certification | The Hong Kong Chartered Governance Institute | 2025
- Focused on Hong Kong-specific ESG reporting practices
- Entitled to use 'HKCGI CERT: ESG' post-nominal
Certified ESG Strategist (CESGS) | Hong Kong Institute of Certified ESG Strategists | 2024-2025
- Recognized as an ordinary member authorized to use the CESGS designation
Cert. in Sustainable Development & Green Finance | Tech on Fire Ltd. (Pass with Merit) | 2024
- Awarded a certificate from SGS Hong Kong Limited
AI & Digital Marketing Certifications | MAYA Education | 2025
- Completed 36 hours of professional training in AI for marketing, image/video generation, and business applications
Timeline
AI Training Specialist
Practical AI Academy (formerly Asia Applied AI Academy)
06.2025 - Current
Part-time Project Assistant
A Plastic Ocean Foundation
11.2024 - Current
Part-time English Tutor
iLearner Education Centre
10.2024 - 07.2025
Shop Manager and Technician
CS Go Repairs
02.2020 - 01.2024
Memberships & Women’s Team Coordinator (Volunteer)
Brisbane Spikers
01.2020 - 01.2024
International Business Intern
Project Everest Ventures
11.2019 - 12.2019
Venue Technology Team Member (Volunteer)
XXI Commonwealth Games 2018
03.2018 - 04.2018
Volunteer
Down Syndrome Queensland
01.2018 - 12.2018
Secretary
University of Queensland Student Union Association of Postgraduate Students
07.2017 - 11.2017
Brisbane International Student Ambassador
Study Brisbane, Brisbane City Council
04.2017 - 03.2018
Conservation Volunteering
Conservation Volunteers Australia
12.2016 - 12.2016
Environmental Planning Assistant Planner
City Of Toronto
05.2015 - 07.2015
Programme Assistant
Chinese YMCA Of Hong Kong
06.2014 - 08.2014
Master of Science - Environmental Management, Sustainable Development
University of Queensland
Bachelor of Arts - Environmental Studies
University of Toronto
International Baccalaureate (IB) Bilingual Diploma -
Renaissance College Hong Kong
Diploma in Applied Psychology - Psychology
Hong Kong Baptist University
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