Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Tsz Laam Ng

Stock Management
Hong Kong

Summary

Experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Shop Assistant

7-11 Store
10.2024 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.

Event Helper

Kiztopia
07.2025 - 08.2025
  • Supported event setup and teardown, ensuring timely completion and attention to detail.
  • Engaged with guests, answering questions and conveying enthusiasm about the event''s purpose or theme.
  • Monitored supplies inventory, anticipating needs and replenishing items as necessary throughout the event duration.
  • Assisted in coordinating event logistics, contributing to seamless execution of various functions.

Warehouse Worker

Zuellig Pharma
09.2023 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Skills

Customer service

POS systems

Supply maintenance

Loading and unloading

Storage organization

Strong organization

Sales experience

Additional Information

Cantonese - Native

English - Fluent


Timeline

Event Helper

Kiztopia
07.2025 - 08.2025

Shop Assistant

7-11 Store
10.2024 - Current

Warehouse Worker

Zuellig Pharma
09.2023 - 09.2024
Tsz Laam NgStock Management