Tsz Kwan (Katy) Wong
Kanata
Summary
Motivated worker offering proficiency in data entry combined with analytical thinking skills. Good team player, fast learner, and committed to self-directed, continuous learning.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Costco Wholesale
05.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at the counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies for expected customer loads.
- Strictly followed sanitation and food safety guidelines required by regulatory agencies and the company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Safe and Deposit Banking Service Officer
Hang Seng Bank Limited
09.2019 - 09.2021
- Managed and analyzed data from safety boxes
- Generated clients’ monthly analysis report
- Provided quality clerical support through data entry, document management, and email correspondence.
- Interacted with branch managers by phone and email to provide information.
- Analyzed accounts data to identify errors and omissions, taking follow-up actions with branch managers to verify and retrieve critical data
- Added documents to file records and created new records to support filing needs.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Reviewed documentation files and followed up for discrepancies
- Supported other ad hoc tasks as assigned.
Homework Tutor (Part-time)
Chinese YMCA of HK
10.2017 - 05.2018
- Provided guidance for students’ homework
- Arranged their studies, and improved students’ learning ability and behavior
Playgroup Assistant
Quest Enlightenment Education Centre
07.2016 - 09.2016
- Assisted tutor in preparing teaching materials
- Took care of young children during classes
Clerk Intern
RCL Display Limited
07.2014 - 08.2014
- Provided quality clerical support through data entry, document management, and email correspondence.
Education
Ontario College Graduate Certificate - International Business Management
Algonquin College
12.2022
Bachelor of Arts - Business Administration and Management
De Montfort University
06.2019
Skills
- Organizational skills
- Observation skills
- Communication skills
- Teamwork skills
- Problem-solving skills
- Willingness to learn
Activities experience
2016-2021
• Kau Yan College Alumni Association
- Participated as an administrator
2018
• CTgoodjobs Jumping Man Competition
- Participated as a team member
2014
• Business-School Partnership Program
- Awarded Best Performance of School-Company Partnership
- Participated as team leader
Timeline
Food Service Worker
Costco Wholesale
05.2023 - Current
Safe and Deposit Banking Service Officer
Hang Seng Bank Limited
09.2019 - 09.2021
Homework Tutor (Part-time)
Chinese YMCA of HK
10.2017 - 05.2018
Playgroup Assistant
Quest Enlightenment Education Centre
07.2016 - 09.2016
Clerk Intern
RCL Display Limited
07.2014 - 08.2014
Ontario College Graduate Certificate - International Business Management
Algonquin College
Bachelor of Arts - Business Administration and Management
De Montfort University
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