Hiking
Tszkin lee
Shatin,NST
Summary
My commitment to quality control, safety and teamwork has consistently contributed to my professional achievements.
Over 5 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Professional with strong background in aircraft maintenance, ensuring optimal performance and safety. Known for reliability, adaptability, and effective teamwork, consistently delivering results in dynamic environments. Proficiency in troubleshooting, technical repairs, and preventive maintenance, coupled with commitment to industry standards and collaboration.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Courier Driver
HKRefill
04.2023 - 11.2024
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Contacted customers to confirm delivery details and locations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
Courier Driver
Cainiao
09.2021 - 03.2024
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
Courier（PT）
中通快遞
08.2020 - 08.2021
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Followed company policies and procedures during shift.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
Assistant Aircraft Maintenance Mechanic（PT）
Pan Asia Pacific Aviation Services Ltd
08.2017 - 06.2020
- Collaborated with fellow mechanics to complete complex repair jobs in a timely manner.
- Maintained optimal aircraft performance by completing routine maintenance tasks, such as oil changes and tire rotations.
- Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
- Improved aircraft safety by conducting thorough inspections and identifying necessary repairs.
- Recorded maintenance actions in aircraft logbooks.
- Handle aircraft arrival and departure
- Communicate with clients and crews for necessary needed
Events Assistant（PT）
Plaza Hollywood Ltd
05.2015 - 05.2016
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Education
Bachelor of Applied Science - Aviation
RMIT University
Melbourne 04.2001 -
No Degree - Higher Diploma of Aircraft Maintenance Engineering
Hong Kong Institute of Vocation Education
Tsing Yi 04.2001 -
Skills
Working independently
Interests
Badminton
Cycling
Music
Timeline
Courier Driver
HKRefill
04.2023 - 11.2024
Courier Driver
Cainiao
09.2021 - 03.2024
Courier（PT）
中通快遞
08.2020 - 08.2021
Assistant Aircraft Maintenance Mechanic（PT）
Pan Asia Pacific Aviation Services Ltd
08.2017 - 06.2020
Events Assistant（PT）
Plaza Hollywood Ltd
05.2015 - 05.2016
Bachelor of Applied Science - Aviation
RMIT University
04.2001 -
No Degree - Higher Diploma of Aircraft Maintenance Engineering
Hong Kong Institute of Vocation Education
04.2001 -
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