Tsz Fung Hui(Curtis)
North Point
Summary
Proven track record in enhancing customer service and sales, notably at Subway, by implementing rigorous food safety standards and employing excellent people skills. Specialized in multitasking and time management, I significantly improved client satisfaction and operational efficiency. Expert in customer engagement and maintaining upbeat interactions, my approach consistently drives positive outcomes and workplace enhancements.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Subway
03.2023 - Current
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Handled customer inquiries and suggestions courteously and professionally.
Sales and Production
Fire Company
08.2021 - Current
- Answered customer questions regarding price, taste and proper care for food.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Personal Trainer
Self-employeed
07.2021 - Current
- Designed specific workout systems for individual clients based on performance ability.
- Expertise in olympic weight lifting and system training
Kitchen Hand
Subway
02.2023 - 07.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Short-Term Sales
Alexander McQueen
11.2023 - 01.2024
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
Sales Assistant
City Super Limited
11.2022 - 12.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Kitchen Assistant
Cafe De Coral Fast Food Limited
02.2021 - 08.2021
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Science - Environmental Science
Lincoln University
Lincoln, CAN06.2024
Certificate of University Study - University Study
Lincoln University
Lincoln, CAN11.2020
Skills
- Customer Service
- Excellent People Skills
- Multitasking Strengths
- Time Management
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Timeline
Short-Term Sales
Alexander McQueen
11.2023 - 01.2024
Assistant Manager
Subway
03.2023 - Current
Kitchen Hand
Subway
02.2023 - 07.2024
Sales Assistant
City Super Limited
11.2022 - 12.2022
Sales and Production
Fire Company
08.2021 - Current
Personal Trainer
Self-employeed
07.2021 - Current
Kitchen Assistant
Cafe De Coral Fast Food Limited
02.2021 - 08.2021
Bachelor of Science - Environmental Science
Lincoln University
Certificate of University Study - University Study
Lincoln University
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