Tsz Ching Rachel Chow
Miss
Shatin,沙田區
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Reliable Park operators with 8months of Disneyland experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
Overview
1
1
year of professional experience
Work History
Park Operator
Hong Kong Disneyland
06.2023 - 02.2024
- Greet guests at attractions & throughout the Resort, control guest flow, load & unload guests from attractions / theatres / shows / Main Entrance and operate attractions / ticketing / parking systems
- Enhanced visitor experience by providing excellent customer service and addressing inquiries promptly.
- Ensured visitor safety by enforcing park regulations and monitoring activities on park grounds.
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Project Coordinator Intern
Belton China Limited Hong Kong
06.2023 - 08.2023
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Bachelor of Social Science - Social Sciences
Lingnan University
Tuen Mun, Hong Kong 04.2001 -
Skills
Attention to Detail
Operations Monitoring
Pest Control
Security Monitoring
Problem-solving abilities
Team building
Safety Guidelines
Problem-Solving
Emergency Evacuation
Decision-Making
Employee Training
Timeline
Park Operator
Hong Kong Disneyland
06.2023 - 02.2024
Project Coordinator Intern
Belton China Limited Hong Kong
06.2023 - 08.2023
Bachelor of Social Science - Social Sciences
Lingnan University
04.2001 -